Urban Outfitters Inc. Fulfillment Center Operations Manager Job Vacancy in URBN Outfitters, Inc. Levittown, PA 19057 – Latest Jobs in Levittown, PA 19057
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Company Name : URBN Outfitters, Inc.
Location : Levittown, PA 19057
Position : Urban Outfitters Inc. Fulfillment Center Operations Manager
Job Description : Reports to: Director of Operations
Schedule: Responsible for evening shift (Monday – Friday 3:00pm – 11:30pm)
Primary Duties & Responsibilities:
Plan and schedule all fulfillment center services including, inspections, putaway, returns, fingerprinting, laundering, and direct to consumer activities to ensure customer satisfaction.
Maintain an associate centered workplace through floor time, associate engagement and an open-door policy
Oversee the daily operation (which may include: Warehousing, Inbound, Outbound or Customer Service Operations)
Clearly define daily and weekly objectives to the workforce. Champion successes and address areas of opportunity
Track, report and explain department metrics
Identify, champion, and implement process improvements
Forecast staffing requirements based on established run rates and volumes; adjust as the business warrants
Establish a partnership with the Brands to improve the overall customer experience by reducing returns, increasing speed to market, and the delivery experience
Ensure that budgeted service levels are met (or exceeded)
Coach, Mentor and Develop your team
Knowledge, Experience & Skills Required:
3+ years supervising a team in a distribution, manufacturing or call centers
Strong analytical, problem solving and reporting skills
Excellent leadership, team building, communication and organizational skills
Experience with Manhattan’s WMS and LMS system a plus
Experience operating or supervising a site with Power Industrial Trucks (e.g. forklifts)
Experience with Furniture Delivery or Manufacturing a plus
Physical Requirements:
Ability to sit or stand for extended periods of time
Ability to manipulate a keyboard for extended periods of time
Climb, balance, kneel, crouch, or crawl
Ability to use a computer for extended periods of time
Lift freight and other objects of various shapes, sizes and weights up to 50 pounds
Operate warehouse equipment as required for position (i.e. forklift, pallet jack, cherry picker) which requires coordinated movements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Works in a warehouse environment in all types of weather. Using proper safety procedures will eliminate any potential hazards. The noise level in the work environment is usually moderate.
Disclaimer:
The list of Requirements, Duties, and Responsibilities is not exhaustive, but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload or technical development).
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