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Company Name : JPMorgan Chase Bank, N.A.
Location : Heathrow, FL 32746
Position : Virtual Hiring Event – 4/06/2022 – Card Collections Specialist
Job Description : Successful Collections Specialists balance their focus on business results with offering options and finding solutions to help our customers. They also:Are able to collect on past due accountsAre very comfortable communicating with customers in a metrics-driven environmentAre able to navigate multiple technologies while staying engaged with our customersPossess excellent negotiation and decision making skills; in addition to strong communication skillsPossess strong customer focus with the ability to have detailed conversations with our customersTreat customers with respect and respond with empathyDemonstrate sensitivity and compassion in difficult situationsDemonstrate personal excellence including punctuality, integrity and accountabilityHave the ability to work independently and in a team environmentThink critically and exercise independent judgementIf you bring that, we’ll take care of the rest! When you join JPMorgan Chase & Co., we will:Offer a competitive base salary and a wide range of benefits including paid time off, savings programs, health care, insurance plans, tuition assistance, and moreInvest in you with industry leading training, coaching, and developmentProvide opportunities for professional growth and advancementProvide a work environment of high-energy people that are trained, coached, focused, and drivenProvide paid classroom and on the job training that start on day 1Respect and value diversity, integrity, and teamworkQualifications: High School diploma/GED requiredMust be willing to work in an environment that requires 100% phone-based customer interactionMinimum of one year of customer interaction or customer support experience strongly preferred, either by phone or face-to-faceProficiency with basic computer functions, including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment, strongly preferredCollections experience preferredNew to Chase? See how our specialists make a real difference for our customers:https://youtu.be/geg-nMdJIHIWork Schedule: Work schedules will vary. Candidates must be willing to work schedules during our operating hours, which include evenings and weekends. Specific information will be provided by the Recruiter.This position requires that you attend the training as scheduled. The hours may not coincide with your regularly scheduled hours.Job Type: Full-timeBenefits:401(k)401(k) matchingDental insuranceDisability insuranceEmployee assistance programEmployee discountEmployee stock purchase planHealth insuranceHealth savings accountLife insurancePaid sick timePaid time offPaid trainingParental leaveReferral programTuition reimbursementVision insurancePhysical Setting:Call centerOfficeSchedule:8 hour shiftDay shiftMonday to FridayNo weekendsOvertimeWeekend availabilityCOVID-19 considerations:As a part of our commitment to health and safety, we have implemented various COVID-related requirements for our workforce. Requirements may change as public health policies evolve. JPMorgan Chase will consider accommodation requests.Work Location: One location
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