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Company Name : ADCI – Tamil Nadu
Location : Chennai, Tamil Nadu
Position : Associate – Digital Process
Job Description : Basic qualification – Graduate – Aptitude – Knowledge of Excel/word – Knowledge of Pagemaker, Photoshop, Corel draw, Math-type – Ability to communicate effectively
Job summary
Responsibilities:
The Primary responsibility of the role is to digitize handwritten content in InDesign/word format, create images, and graphs and fix content issues.
He/She need to continuously adapt and learn new tools for digitizing and improve on his/her acumen to quickly edit and fix up contents. He/she has to follow editing SOP to spot/catch errors in the content.
The associate will need to be aware of the operations metrics like productivity (number of questions/solutions typed per hour), quality (defect %age) and delivery/latency SLA. The associate will be measured on his compliance to these Metrics, SLA requirements, QA guidelines, team and personal goals.
He/She should be a team player and come up with improvement ideas to his direct report and improve the editing/QA process.
The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed.
The role is an individual contributor role.
The role requires a graduate degree with exposure to MS office, MS excel, Adobe InDesign, Adobe Photoshop, Math-type editor, LaTeX and ChemDraw.
In addition, the associate should have attention to detail, good communication skills, and a professional demeanour.
Ability to meet deadlines in a fast paced work environment driven by complex software systems and processes
Self starter, good team player
Strong attention to detail in editing content and deep dive and identify root causes of issues
Good at problem solving and troubleshooting issues related to content editing
Good interpersonal skills to manage ongoing relationships with software team, SME team and inter operations teams
Working knowledge of HTML/CSS standards are required key skills
Experience in Publishing/Coaching industry
This post is listed Under Chennai jobs
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