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Company Name : Progressive
Location : Tampa, FL
Position : Call Center Representative
Job Description : Call Center Representative
Job Number: 190154
Join one of FORTUNE’s 100 Best Companies to Work For®!
If you’re motivated and passionate about helping others, you’re who we’re looking for as a call center representative – inbound sales. There’s no cold calling involved – you’ll be taking inbound calls from potential customers to understand their unique insurance needs and provide education regarding rates and products. All we ask is that you bring your excellent customer service skills and we’ll take care of the training and ongoing coaching as you learn the nuts and bolts of insurance. This is remote position; preferred candidates will live within the states of CO, FL, MI, OH, TX, and VA.
Job opportunities:
Inbound Sales Representative- share expertise of our Progressive products and services to our customers to ensure appropriate insurance coverage through benefits selling (no cold calling!)
Home & Auto Sales Agents- specialize in selling bundled home and auto insurance products tailored to our customers’ unique needs
Business Insurance Sales Specialist- support commercial businesses by offering property and auto insurance tailored to our customers’ unique needs
Must-have qualifications
Two years of post-secondary education or higher
Instead of the above, two years of relevant work experience
Property & Casualty license; if not already licensed, license will need to be obtained during training (must remain compliant with licensing requirements)
Training starts: April 2022 or May 2022
Schedule: Most schedules will include a weekend day and evening hours after completion of training
Work from home office requirements
Designated workspace free from noise and other distractions
Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
All Progressive hardware you receive needs to be connected to a surge protector
High-speed internet access is at your expense unless otherwise required by law
Compensation:
$16.85-$19.65/hr for Inbound Sales Representative
$18.25-$20.85/hr for Home & Auto Sales Agents
$19.65-$21.85/hr for Business Insurance Sales Specialist
Gainshare bonus up to 16% of your eligible earnings based on company performance
An additional 10% when you work evening or weekend hours
Additional $0.25/hour if you are fluent in English and Spanish and hired into a bilingual role
Benefits
401(k) with dollar-for-dollar company match up to 6%
Medical, dental & vision, including free preventative care
Wellness & mental health programs
Health care flexible spending accounts, health savings accounts, & life insurance
Paid time off
Paid & unpaid sick leave where applicable, as well as short & long-term disability
Parental & family leave; military leave & pay
Diverse, inclusive & welcoming culture with Employee Resource Groups
Career development & tuition assistance
Equal Opportunity Employer
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Job: Contact Center
Primary Location: United States-Florida-Tampa
Schedule: Full-time
Employee Status: Regular
Work From Home: Yes
This post is listed Under Florida jobs
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