Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for
Full Details :
Company Name : High Country Search Group
Location : Broomfield, CO 80021
Position : Customer Service / Order Processing Representative
Job Description : Customer Service / Order Processing RepresentativeOur fast-growing national client located in the Denver Tech Center is seeking dynamic and customer service focused team members that are ready to provide a top-notch customer experience to their clients. In this awesome opportunity, you will communicate and coordinate order related activities with customers, lab, shipping, and Sales Reps to insure orders are processed and shipped quickly and accurately. Provide product and pricing information to customers in relation to their order. This position will answer customer calls for availability and order status, communicate and coordinate activities with customers, lab, shipping, and Sales Reps to get orders processed and shipped out. Provide product and pricing information to customers. Proactive monitoring of key customer or product orders to ensure smooth fulfillment.Key Responsibilities of the Customer Service / Order Processing Representative: Primary point-of-contact to customer post-sale for non-technical problems and questions related to their order. Ensure customer’s needs and expectations regarding their order are met. Follow through with requests to completion or escalate to Senior Customer Care Representative when appropriate.Contribute to the maintenance of lasting relationships with customers through knowledgeable communication and proactive resolution of questions or issues. In part this is accomplished through partnership with our technical support team.Manage all aspects of order cycle as necessary to ensure customer satisfaction.Effectively manage work situations of moderate degree of complexity that may include difficult customer issues, which could impact company image and/or sales dollars and costs.Provide non-technical product and pricing information to customers through phone, email or Live ChatConnect callers to appropriate departments as needed.Perks of working for this company and in the Customer Service / Order Processing role: Fully vaccinated COVID-19 working environmentBusiness casual dress code five days a weekHighly visible position with excellent promotional and growth opportunitiesAmazing company culture with a mission of community involvementOutstanding benefits and PTOFully paid parkingNon call center working environmentJob Type: Full-timePay: $22.00 – $26.00 per hourBenefits:401(k) matchingDental insuranceDisability insuranceFlexible scheduleHealth insuranceLife insurancePaid time offParental leaveVision insuranceSchedule:Monday to FridaySupplemental Pay:Bonus payWork Location: One location
This post is listed Under Colorado jobs
Disclaimer : Localpublic.in works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company