Customer Service Rep – VV Job Vacancy in SG Homecare Victorville, CA 92395 – Latest Jobs in Victorville, CA 92395

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Company Name : SG Homecare
Location : Victorville, CA 92395
Position : Customer Service Rep – VV

Job Description : Position Overview: The Customer Service Representative is responsible for providing front line support to all of our referral sources and customers. The position requires you to provide exceptional customer service while handling a high volume of customer orders/calls. The Customer Service Representative will need to have the ability to multi-task, be detail orientated and very well organized, as the position requires a lot of follow up to be able to complete the orders/calls.Essential Job Functions: Receive incoming orders/communication via facsimile from referral sources and customersAnswer incoming telephone calls from referral sources and customersVerify insurance eligibility and coverageProvide exceptional customer service while speaking on the phoneComplete member intake, create and schedule ordersProper note entryFollow up on all open task in a timely mannerMaintains working knowledge of current home care products and services offered by SG Homecare and all applicable insurance guidelines regarding eligibility for coverage and reimbursementJob Type: Full-time

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