Customer Service Representative Job Vacancy in Chas Roberts Air Conditioning & Plumbing Phoenix, AZ – Latest Jobs in Phoenix, AZ
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Company Name : Chas Roberts Air Conditioning & Plumbing
Location : Phoenix, AZ
Position : Customer Service Representative
Job Description : Chas Roberts is one of the largest HVAC contractors in Arizona, and we are growing every day! Chas Roberts has been family-owned and operated for over 75 years. We are looking for additional Customer Service Representatives to support our growing customer base. If you have a strong work ethic, a “do whatever it takes” attitude, and can thrive in a family work environment – this is the job for you! Apply today to begin your journey with an established, reputable, family-oriented company that values their employees’ opinions and contributions!Responsibilities (including, not limited to): Answer inbound phone calls and respond to email inquiriesPerform outbound calls with existing customersCreate service tickets and schedule appointments accuratelyReview customer account informationKnowledge and Skills: Strong English verbal and written communication skillsAttention to detail and accuracy a mustExcellent email handling skillsStrong customer service focus with the ability to empathize as well as prioritize customers’ needsMust be able to multi-taskSolid sales acumenMinimum typing skills of 30 words per minuteDetermination to succeedPersonal accountability is a necessityContact Center background preferredBilingual (Spanish) a plusGreat Benefits! Including: Competitive wagesPaid Time-OffCompany-provided life insurance and short term disabilityEligibility for medical, dental, vision, and additional life insurance401(k) with company matchDrug-Free, Equal Opportunity EmployerJob Type: Full-timePay: $50,000.00 – $80,000.00 per yearBenefits:401(k)Dental insuranceHealth insurancePaid time offVision insuranceSchedule:8 hour shiftSupplemental Pay:Commission payAbility to commute/relocate:Phoenix, AZ 85021: Reliably commute or planning to relocate before starting work (Required)Education:High school or equivalent (Preferred)Work Location: On the road
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