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Company Name : Community Health Plan Of Washington
Location : Seattle, WA 98101
Position : Digital and Social Media Coordinator
Job Description : This position is available remotely in Washington State.Essential FunctionsAssists in building and executing engagement strategies on platforms such as Facebook, Twitter, Instagram, and YouTube; Researches audience preferences and discovers current trendsKeeps current on social media trends and best practices, and suggests ways to increase customer engagement in support of broader marketing strategies and goalsServes as primary manager of CHPW’s internal communications channel including its organization and content management, as well as daily updates and maintenance. Works with departments to create and updates their information and works with key staff on creating company-wide posts and supporting visualsWorks with outreach and community-based staff to support member acquisition and retention programs and marketing campaigns across all platforms;Trains co-workers to use social media in a cohesive and beneficial wayMonitors and manages online communitiesDevelops and maintains a social and digital image and editorial library to support an integrated editorial calendar, and supports messaging for annual and health-related events, clinical focus areas, and organizational initiativesHelps to build performance reports and gathers industry data to support digital strategy and key performance indicatorsCreates and adheres to production schedules for multiple projects and deliverables simultaneouslySources copy and images content for social and digital channels, and communicates with key partners to coordinate, as neededEnsures social and digital content adheres to local, state and federal regulations and company policies and proceduresQualificationsEducationAssociate degree or technical certificate in relevant field such as marketing, journalism, communications, digital communications or an equivalent combination of education and highly relevant experience requiredExperience2 – 3 years of experience in managing multiple (organizational/professional) social media platforms including appropriate content creation, optimization, and audience development strategies required2 – 3 years of experience with social and digital media management tools and analytics; scheduling posts, monitoring comments, coordinating organizational responses; and recommending strategies to drive engagement required2 – 3 years of experience working on a team to develop, coordinate and communicate key brand messages and goals that align with marketing and campaign goals preferred2 – 3 years of experience managing digital internal communication channels to provide timely updates to staff and resources for organizational projects preferredEmployment EligibilityComplete and successfully pass a criminal background checkHas not been sanctioned or excluded from participation in federal or state healthcare programs by a federal or state law enforcement, regulatory, or licensing agencyKnowledge, Skills, and AbilitiesProven skills in project management and presentationExcellent writing, editing, communication and interpersonal skills. Keen attention to detail.Visual story-teller with graphics, video, and photo compositionAn out-of-the-box, creative thinker who looks for ways to communicate and connect with key, diverse audiencesAbility to gasp future trends in digital technologies and act proactivelyWorks well in a collaborative team environmentSelf-motivated to bring projects across the finish line on time and on budgetThrives in a high-production environment, juggling multiple projects and deadlines, and able to respond quickly to time-sensitive issues and tight deadlinesDemonstrate professional courtesy to others and ability to maintain confidentiality*SENSORY/PHYSICAL/MENTAL REQUIREMENTS*Sensory*:Speaking, hearing, near vision, far vision, depth perception, peripheral vision, touch, smell, and balance.Physical*:Extended periods of sitting, computer use, talking and possibly standingSimple grasp, firm grasp, fine manipulation, pinch, finger dexterity, supination/pronation, wrist flexionFrequent torso/back static position; occasional stooping, bending and twistingSome kneeling, pushing, pulling, lifting and carrying (not over 25 pounds), twisting and reachingMental:Frequent decision-making. Ability to gather and assess data, determine appropriate actions, apply protocols and knowledge to unique situations, problem-solve and provide consultation.WORK ENVIRONMENTOffice environment with frequent environmental exposure to low-grade radiation from computer monitors; fast paced with frequent interruptions.PROTECTED HEALTH INFORMATION (PHI) ACCESSAll information (written, verbal, electronic, etc.) that an employee encounters while working at CHPW is considered confidential. CHPW employees may encounter protected health information in the regular course of their work at and for CHPW. This position may be exposed to and required to deal with highly confidential and sensitive material and must adhere to CHPW policies, guidelines, and all applicable laws and regulations at all times.Candidates whose disabilities make them unable to meet these requirements are considered fully qualified if they can perform the essential functions of the job with reasonable accommodation.This job description is intended to describe the general content and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities or requirements of this position.Community Health Plan of Washington is an equal opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to any actual or perceived protected characteristic or other unlawful consideration.EducationPreferredBachelors or better in Marketing or related fieldAssociates or better in Communication or related fieldBehaviorsPreferredEnthusiastic: Shows intense and eager enjoyment and interestTeam Player: Works well as a member of a groupDetail Oriented: Capable of carrying out a given task with all details necessary to get the task done wellEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)Job Type: Full-time
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