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Company Name : Mindful Support Services, Inc.
Location : Mountlake Terrace, WA 98043
Position : Front Desk Administrator
Job Description : Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you’ve come to the right place!About the CompanyMindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have added over 500 providers throughout our six locations, and we are continuing to grow!About the roleThis role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities.Primary responsibilitiesProviding excellent customer service over the phone, in person, and via emailCreating a warm and welcoming atmosphere for clientsManaging the front desk by helping clients prepare for their visitsScheduling client appointmentsSupporting mental health providers with administrative requestsClient insurance benefits verificationWhat you’ll need to be successfulTop-notch customer service skillsAbility to multi-task and prioritizeFlexibility to pivot based on daily needsWillingness to step into uncomfortable situations with clients, providers and coworkersMotivation to receive feedback and continually growFlexibility- we are open Monday-Friday 7:00am-8:00pm and Saturday 8am-4pm. We work with our staff to schedule shifts that provide the most support for the location.We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team.We provide our full-time employees with: Health, dental, and vision insurance through PremeraGenerous PTO4 paid holidays401k with employer matching upon eligibility100% employer paid Life InsuranceAdditional benefits: Eligible for a $1 pay increase after 90 daysEarn an additional $2 per hour on weekendsProfessional development training and opportunities for advancementWe encourage qualified applicants from all fields to apply. Background check required. Come join a strong team making an impact in the service world of mental health!Job Type: Full-timePay: $19.00 – $21.00 per hourBenefits:401(k) matchingDental insuranceHealth insuranceLife insurancePaid time offVision insuranceSchedule:8 hour shiftMonday to FridayWeekend availabilityCOVID-19 considerations:Proof of COVID-19 vaccination is required, including boosters per CDC guidelinesDaily temperature checks and health screensAbility to commute/relocate:Mountlake Terrace, WA 98043: Reliably commute or planning to relocate before starting work (Required)Experience:Front desk: 1 year (Preferred)Customer service: 1 year (Preferred)Work Location: One location
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