Marriott Front Desk Agent Job Vacancy in AC by Marriott Phoenix Downtown Phoenix, AZ 85004 – Latest Jobs in Phoenix, AZ 85004
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Company Name : AC by Marriott Phoenix Downtown
Location : Phoenix, AZ 85004
Position : Marriott Front Desk Agent
Job Description : We are currently seeking aFront Desk Agent$500 SIGNING BONUSFront Desk Agent Duties & Responsibilities: Greeting and registering guests in a friendly manner.Assist in taking reservations, pre-registrations, and room blocking.Assisting large groups upon arrival.Be familiar with the local area, helping guests find dining, shopping and other “hidden gems” nearby.Being the first to handle and resolve guest issues, and working to achieve complete guest satisfaction.Processing payments according to procedures including authorization of all credit cards.Ensuring all cash, checks, and credit cards balance at the end of each shift.Professionally and politely answer questions and cater to any guests needs.Communicates internally with other departments when necessary to resolve a guest concern or request.The Successful Front Desk Agent Candidate: Outgoing and friendly demeanor, and willing to go the extra mile to ensure complete guest satisfaction.Hotel Front Desk experience preferredKnowledge of reservation systemAbility to communicate effectively through spoken and written means.Windows knowledge.Positive, upbeat demeanor and team-minded.Ability to stand for 8 hours at a time.Able to lift 20lb on occasion.High school Diploma or equivalentJob Types: Full-time, Part-timeBenefits:401(k) matchingDental insuranceEmployee assistance programEmployee discountFlexible scheduleHealth insuranceHealth savings accountLife insurancePaid time offReferral programVision insuranceSchedule:8 hour shiftWeekend availabilitySupplemental Pay:Signing bonusTipsAbility to commute/relocate:Phoenix, AZ 85004: Reliably commute or planning to relocate before starting work (Preferred)Experience:Marriott FOSSE: 1 year (Preferred)Work Location: One location
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