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Company Name : The Ironwood Center
Location : Maumee, OH 43537
Position : Medical Receptionist
Job Description : Job Title: Medical Receptionist The Medical receptionist’s primary responsibility is to professionally manage the patient process through the administration of the front office. The ideal candidate would be someone with a high level of organizational skills, experience in a mental health setting, able to multitask, is detail oriented, and has great communication skills.Compensation: $13.00 – $17.00 per hour, based on experience.Job Type: Full-time and Part-timeBenefits: Paid Time off, 401(K), 401(K) matching, flexible scheduleResponsibilities: Greet patients upon arrival, sign them in and obtain insurance information and any other necessary dataProvide patients with intake and new patient forms as well as copies of our office policies and legally required documentsProcess payments from patients for co-pays and patient balancesAnswer telephone and schedule appointments for new and recurring patients based on provider’s availability. Follow up on client requestsVerify patients’ insurance eligibility and benefits through all insurance carriers to include pre-authorization requests.Collects and distributes mail, messages, and reports to the appropriate staff membersMaintains patient files and database according to HIPPA regulations and by ensuring information is up to date.Maintain a well – stocked office, ordering supplies and inventoryEnsure well-stocked and maintained public facilities (to include restrooms, kitchen)Faxing, filing, scanning, general office dutiesMakes phone calls to existing and new patients as indicatedMaintains orderly appearance of reception and front desk areasOpening and closing office protocolsPerforms additional duties as assignedQualifications: High School diploma or equivalent is required.One (1) year previous medical or general office experienceTwo (2) years previous customer service experience preferred.Must be well organized and able to multitask efficiently.Must be flexible and adaptable.Must have the ability to communicate effectively in English.Must be proficient in MS Office and have effective computer skills.Must have the ability to sit at a desk for 70%-90% of the workday in a general office environment.The Ironwood Center provides outpatient psychotherapy services dedicated to providing quality care and services to children, adolescents, and adults. Our mission is to provide evidence-based treatment to overcome challenges, solve problems and achieve balance. We are passionate about our work and are seeking like-minded individuals to join us.Job Types: Full-time, InternshipPay: $13.00 – $17.00 per hourBenefits:401(k)401(k) matchingFlexible schedulePaid time offSchedule:10 hour shift8 hour shiftDay shiftEvening shiftMonday to FridaySupplemental Pay:Bonus payAbility to commute/relocate:Maumee, OH 43537: Reliably commute or planning to relocate before starting work (Preferred)Experience:Medical Receptionists & Patient Registrars: 1 year (Preferred)Customer service: 2 years (Preferred)Medical terminology: 1 year (Preferred)Computer skills: 2 years (Preferred)Work Location: One location
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