Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for
Full Details :
Company Name : Molina Healthcare
Location : Long Beach, CA 90802
Position : Member Services Representative (Remote)
Job Description : Job Description
Job Summary
Provides new and existing members with the best possible service in relation to billing inquiries, service requests, suggestions and complaints. Resolves member inquiries and complaints fairly and effectively. Provides product and service information to members, and identifies opportunities to maintain and increase member relationships. Recommends and implements programs to support member needs.
Knowledge/Skills/Abilities • Responds to incoming calls from members and providers.
Responsible for pulling explanation of benefits for the department.
Assists with formal training needs of new employees as needed.
Conducts member satisfaction assessment services as applicable and based on business needs.
Processes Check Tracers requests for the department
Job Qualifications
Required Education
Associate’s Degree or equivalent combination of education and experience
Required Experience
1-3 years
Preferred Education
Bachelor’s Degree or equivalent combination of education and experience
Preferred Experience
3-5 years
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
This post is listed Under California jobs
Disclaimer : Localpublic.in works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company