Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for
Full Details :
Company Name : Reliant Financial Services
Location : Colorado Springs, CO 80909
Position : Patient Service Representative
Job Description : Reliant Financial Services is currently seeking hard-working, dedicated individuals to fill our Patient Service Representative role in our Colorado Springs office. If you are looking to join an amazing company that is passionate about making a difference and employee growth and development, RFS is the place for you!About UsRFS is a fast-growing accounts receivable management company helping many healthcare providers and hospitals, nationwide. At RFS, we know that our people are our most important assets. Therefore, we offer a generous and comprehensive benefits package, full and part time positions, flexible scheduling, weekends off, Paid Time Off and Paid Holidays in an exciting and challenging work environment allowing you opportunities for growth and advancement.Job SummaryPatient Service Representatives are primarily responsible for answering incoming calls and making outbound calls to and from patients while providing superior customer service by performing the following duties:Answers questions regarding medications and lab orders.Transfers calls to the appropriate department and pass along questions to the care team as needed.Maintains a positive relationship with patients while assisting them with any challenges quickly and efficiently.Schedules, re-schedules, and confirms appointments and follow-ups.Provides timely resolution of patient’s complaints, concerns, and inquiries.Directs calls to the appropriate clinical representative who can answer specific medical questions, refill prescriptions, and assist patients with referrals to specialists.Builds effective relationships and trust with patients through listening and building rapport.Accurately obtain and enter information in client’s billing system in a timely manner to clarify actions taken.Exhibits attention to detail, excellent communication skills, positive attitude, willingness to learn and a passion for customer service.What’s In It For You?$15.00/hour with opportunities for growth with RFS’s Career Path ProgramFull and part time positions available and flexible schedulingMedical, Dental, and Vision optionsPaid HolidaysPaid-time off plan; 3 weeks of PTO annually after only 1 year of service (6 days to start!)401k Retirement plan + Employer MatchCompany paid life insurance and Long-term disabilityDiscount program and Employee Assistance ProgramsCasual dress and jeans friendly work environmentOpportunity for growth and developmentQualificationsHigh school diploma or general education degree (GED); andPrevious work history demonstrating customer service, and basic office and computer skills.Knowledge of medical terminology and medical insurance payers, preferred.Computer skills required: Internet Software; Spreadsheet Software (Excel); Word Processing Software (Word); and Electronic Mail Software (Outlook).Ability to effectively communicate with people at all levels and from various backgrounds.Ability to handle a high call volume from multiple areas/sites.Ability to sit for long periods of time.Strong attention to detail.Handle challenging situations in a professional manner.Ability to learn electronic medical record without difficulty.Communicate effectively and efficiently with each caller and coworkers.Upbeat personality.Good listening skills.Ability to multitask and change tasks frequently.Be empathetic and helpful.Ability to maintain confidentiality of records and information.Accurate typing skills.Must be able to focus on responsibilities in the presence of other distractions.Bilingual skills a plus.Working Conditions/ Physical RequirementsThis position will work in office at 2150 Lelaray St, Colorado Springs, CO 80909.Full time positions are Monday through Friday – 8:00am – 5:00pm with WEEKENDS OFF!Part time positions are flexible with a 20-25 hour / week requirement.Reliant Financial Services is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.Job Types: Full-time, Part-timePay: From $15.00 per hourBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programEmployee discountFlexible scheduleHealth insuranceLife insurancePaid time offRetirement planTuition reimbursementVision insuranceSchedule:8 hour shiftDay shiftMonday to FridayCOVID-19 considerations:To keep our employees, clients, customers, and visitors safe, we conduct employee temperature screenings. Additionally, any employee experiencing symptoms is not allowed to enter the building. We also require frequent handwashing and social distancing,Ability to commute/relocate:Colorado Springs, CO 80909: Reliably commute or planning to relocate before starting work (Required)Education:High school or equivalent (Required)Experience:Customer service: 1 year (Preferred)Computer skills: 1 year (Preferred)Work Location: One location
This post is listed Under Colorado jobs
Disclaimer : Localpublic.in works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company