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Company Name : BLUSKY RESTORATION CONTRACTORS LLC
Location : Houston, TX 77007
Position : Regional Vice President
Job Description : BRIEF DESCRIPTION (Total Compensation Range: $300,000.00 – $500,000.00)
The Regional Vice President acts as a span breaker for the Executive Vice President by overseeing the daily operations of multiple markets within a state or in multiple states. The role includes leading and managing a team of direct reports consisting of Market Vice Presidents.
PRINCIPAL DUTIES & RESPONSIBILITIES
The Regional Vice President (RVP) ensures that all assigned markets within a region provide the industry’s best customer experience, exhibit a team driven environment, and achieve financial success. The RVP’s major emphasis is to recruit, hire, train and develop a diverse, high-performance team of market VPs and regional business development and sales leaders that deliver on company goals and reflects its values.
Responsible for communicating and upholding company standards and leading by example for delivering outstanding customer service and employee experience.
Ensures that employees create and maintain a service culture in all markets.
Collaborates with EVP to set operational goals and priorities for all market leaders and is responsible for attainment of regional business targets (e.g., revenue, profit, marketing, turnover, and retention).
Responsible for the performance management of the region as required to maintain company standards and financial results.
Responsible for the hiring and development of the market teams with particular emphasis on leadership positions.
Recommends staffing changes, additions, revenue targets for large scale projects to the EVP and ELT. Provides recommendations and guidance on the regional operating budget and approves discretionary expenditures (within set guidelines) for all markets within the region.
The RVP is responsible for performing the following activities for the region:
Planning
Participate and provide input into the development of the regional P&L and operating plan. To achieve this objective, the RVP will:
Work with the Market VPs to ensure that they proactively develop thorough business plans. Ensure that the plans are executed with recurring performance checkpoints
(See management section.)
Establish priorities and goals, including revenue targets.
Create specific regional marketing and sales plans.
Identify, plan, and execute office improvements within the area.
Provide input to the EVP regarding the regional P&L.
Managing
Set team and individual goals, monitor progress and provide guidance to ensure that regional operational objectives are achieved. To achieve this objective, the RVP will:
Oversee all regional projects
Track, monitor and analyze performance goals, standards and regulations for all sites, staff and contractors regionally
Partner with the Market VPs, human resources, and recruiters to prospect new management for each market.
Recruit, interview and hire Market VPs, Business Development Manager, and other key positions. Review and provide advice on other key roles within each market.
Provide consistent accountability for direct reports through training, coaching, conducting of planning sessions and performance reviews. Recognize good performance and discipline when necessary.
Develop direct reports by communicating priorities and equipping the team to achieve results through significant facetime and coaching on sales, business development, project management and team satisfaction.
Create Individual Development Plans (IDP) with direct reports on an annual basis.
Provide guidance to Market VPs on localized tactics to deliver on agreed upon performance goals, marketing plans and implementation of corporate programs.
Monitor and observe projects to ensure execution of customer expectations and adherence to company programs and offer recommendations to Market VPs and leadership teams.
Monitor each markets performance.
Resolve the most difficult escalated customer concerns.
Provide resources and direction to ensure that company policies, employment and human resources policies are enforced.
Other duties as assigned, including specialty initiatives, projects or companywide programs that support business needs.
Inspiring & Leading Change
Communicate, lead by example, and motivate the region to understand, develop passion and implement a culture that reflects the corporate image, culture, values and strategy. To achieve this objective, the RVP will:
Be visible within the region offices and set the example for providing a great employee experience, customer, and business partner relationships.
Inspire and encourage VPs to follow through on customer and employee initiatives.
Ensure that BluSky values of enhanced customer experience and employee satisfaction are embedded in the management and personnel of each market.
SUPERVISORY RESPONSIBILITY:
This role manages the Market Vice President in their assigned region.
REQUIRED COMPETENCIES:
Build a Great Team
Influence and Inspire
Strategic Thinking
Communication
Setting Direction
Delivering Results
Take Decisive Action
Emotional Intelligence
Business Acumen
QUALIFICATIONS & REQUIREMENTS
10+ years of progressive operations and team management experience.
Proven track record of leading strategy initiatives and business development Project management skills.
Financial management and analytical skills.
Experience managing facilities and capital improvements
Knowledge of labor relations and employee relations.
EDUCATION:
BA or advanced degree in business or related field preferred.
WORK ENVIRONMENT & PHYSICAL JOB DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, reach with hands and arms, talk and hear. The employee is required to regularly move and walk around the office.
TRAVEL:
Occasional travel. (Less than 25% of time.) Some out-of-area and overnight travel may be expected for training or meetings.
COMPENSATION:
BluSky offers a competitive base salary a comprehensive benefits package that includes: a matching 401(k) plan, health insurance (medical, dental and vision), paid time off, disability, laptop, smart phone, and corporate apparel allowance. BluSky also offers extended benefits such as: Remote Work, Employee Assistance Program, Accident & Critical Illness Coverage, LegalShield, Professional Development, Paid Referral Program and more.
EEOC:
BluSky is dedicated to the principles of equal employment opportunity. BluSky prohibits unlawful discrimination against applicants or employees on the basis of age 40 or over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, or any other applicable status protected by Federal, State, or local law. It is and will continue to be the policy of BluSky that all persons are entitled to equal employment opportunity based on their individual qualifications, performance, and potential without regard for any protected status, as required by state and federal law.
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