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Company Name : Design Pickle
Location : Scottsdale, AZ
Position : Remote Administration Specialist
Job Description : About This RoleHello prospective pickle! Design Pickle is currently seeking to expand our Customer Success team by adding a Billing Specialist to our team to streamline the entire user experience for our Design Pickle clients needing go-to support.Reports to: Finance Administration ManagerOn a daily basis, works closely with: Small and growing Customer Success team, frequently collaborates with Sales teamsLocation: Design Pickle is a fully remote company with a Company Hub in Scottsdale, Arizona.Who We Are Looking ForFirst, Design Pickle is anything but typical. We’re a group of hard-working, creativity-loving individuals from around the world.Do we love pickles, too? Most of us! But don’t stress if pickles aren’t your thing. It’s not a deal-breaker. We do look for a passion and interest in something though because our employees’ uniqueness is what helped make us the great company we are today.We stand by our vision, purpose, and values (https://designpickle.com/about), and these are mission-critical to how you show up every single day.Specific to your role, we’re looking for individuals who have…Outstanding organizational skills and ability to follow throughExtreme attention to detailAbility to be productive without oversightExcellent interpersonal skillsRobust written and communication skillsStrong computational skillsBasic understanding of accounting software such as Quickbooks and XeroKey Objectives and ResponsibilitiesAs a fast-growing company, our roles are always evolving. However, we want you to know exactly what you’re walking into. In the first 90-days, here is a preview of what’s expected:Track and follow up with late payments.Receive payments from customers and process receivables (AR).Timely research, compile evidence for, and respond to payment disputes in Stripe.Complete onboarding and/or vendor forms upon client request.Respond to and initiate inquiries (questions regarding purchasing, personnel, facilities, administration, specialized programs, etc.) Explain policies, answer questions, and independently resolve problems whenever feasible.Process and track employee reimbursements. Reimbursements are submitted throughout the week and processed once a week on Friday.Manage A/P payments and liaise with vendors as needed.Compile and maintain information that may require researching, gathering, compiling, and updating data and records.Perform other administrative duties as required to support the mission and function of the Finance & Administration team.Benefits, Compensation, and PerksUncapped PTO: Hate seeing your PTO hours decrease as the year goes on? Not anymore! There is no cap or number associated with the amount of PTO days you can request.Major medical healthcare: We offer major medical plans through United Healthcare, managed seamlessly through Employee Navigator.Dental and vision insurance: We work with Ameritas for ancillary coverage.Remote-work flexibility: More productive at home? Not based in Scottsdale, AZ? Fine with us! We are a remote-first company with people all over the country.401K: Plan for your future with our 401K program.World-class Company Hub: More productive in an office? Also, fine with us! Our Company Hub is set up with state-of-the-art standing desks, high-definition monitors, breakout rooms for meetings and calls, a podcast studio, a relaxation room, a merch wall, and a cold plunge! ….yes, we said a cold plunge.In-office gym: Our Company Hub also has a small CrossFit-style gym with Peloton studio available for any pickles to use!New parent leave: Design Pickle encourages all primary caregivers to take up to 8 weeks leave for a new family member, including adoption, at full salary.Life-changing massage chair: We change lives through creativity…and massages. Our team has traveled far and wide to take advantage of a life-changing massage chair that is housed in our Company Hub. One massage is all it will take to radically transform your life.Paid training and personal development: We offer a yearly stipend for employees to continue to grow their skillset and learn things to help them in their careers.Stock option potential: We give our tenured staff a stake in what we’re building here.Pet insurance: Have a furry friend? Design Pickle offers pet insurance through United Pet Care for discounted vet visits, medication, and procedures.Team retreats, social events, and adventures: Pickle collaboration is important to us! We host regular social events, get-togethers, and experiences for our staff.About Design PickleDesign Pickle was founded in 2015 with a vision to change lives through its creative Software, solutions, and services. Since then, the company has grown to be the #1 flat-rate creative services company in the world. We have served tens of thousands of clients with a team that spans the globe.In 2019 & 2020, Inc. 5000 listed Design Pickle as one of the fastest-growing companies in America.We are a company that takes our core values to heart:Be the SPARKLet your fire and passion inspire someone else’s day.DRIVE PerformanceSeek out new ways to improve performance, satisfaction, and impact for our customers. Less is more rules supreme.Give it to me STRAIGHTLead with radical and professional candor in every situation. Graciously accept when others do the same. Move forward together and aligned.HELP when nobody’s watchingFind opportunities to support each other and our clients beyond the day-to-day.Lean into HARDWe thoughtfully select our challenges and tenaciously commit to conquering them.Make your own PICKLESWe are a collection of incredible individuals who challenge ourselves and each other to grow. Change is celebrated as a sign of progress.You can learn more about our company, our vision, and what we stand for on our website (https://designpickle.com/about/) and social channels (https://instagram.com/designpickle). We can’t wait to meet you—thank you in advance for your application!Notice to Staffing and Recruiting AgenciesDesign Pickle will not accept resumes from any source other than the candidate. Any unsolicited resume sent to Design Pickle will be considered Design Pickle sourced.Job Type: Full-time
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