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Company Name : North Orange County Community College District
Location : Cypress, CA 90630
Position : Admissions and Records Technician
Job Description : Admissions and Records Technician
North Orange County Community College District
Position Number: 2015515P
Location: Cypress College
Department: CC Admissions & Records
Percentage of Employment: 100%
Months of Employment: 12 Months Per Year
Work Schedule: Monday – Friday, 7:45 am to 4:45 pm (Schedule and shift are subject to change in accordance with department needs.)
Job Description:
Provides technical information and assistance to students, staff and the public regarding admissions, registrations, records, enrollment, fees and other areas of student services.
Instructs students in correct procedures for completion of forms and applications; explains applications, requirements and restrictions; reviews completed forms for accuracy and completeness.
Processes a variety of forms related to admissions and records according to established procedures, processes student program changes.
Processes applicable fees; receives, accounts for, balances and deposits monies at assigned location.
Processes attendance accounting and collection and recording of student grades, degrees and vocational certificates; processes transcripts and application forms according to established procedures.
Collects and posts a variety of information from standardized media to various types of central records; utilizes appropriate computer information systems programs; participates in the processing of applications, program adds and drops, determination of program eligibility, residency and applicant status.
Provides information and assists other Admissions and Records staff, counselors and instructors as needed or assigned; assists in registration as assigned.
Maintains accurate records and files including student transcripts; makes grade changes and cumulative GPA corrections; locates and obtains various information from records as requested; prepares and maintains records for storage.
Types correspondence, labels and other written materials as required; duplicates materials as needed; routes and distributes incoming and outgoing mail.
Trains and provides work direction and guidance to others.
Learns and applies emerging technologies and advances as necessary to perform duties in an efficient, organized, and timely manner.
Participate in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; active assistance in the creation of a welcoming and inclusive work and educational environment; attend and participate in diversity, equity and inclusion trainings and events.
Performs related duties as assigned.
In addition to the essential functions, the Admissions & Records Technician may assist in directing the work of others as directed and may also be responsible for a specialized program within an Admissions & Records office.
Primary Purpose:
This position is responsible for performing technical duties in the Admissions and Records Office and providing information and customer assistance to students, faculty, staff and the public.
Working Relationships:
The Admissions & Records Technician maintains frequent contact with co-workers in the Admissions and Records Office, various departments, outside agencies, students, faculty and the public.
Knowledge, Skills, and Abilities:
Knowledge of District organization, operations, policies and objectives
Knowledge of applicable sections of State Education Code and other applicable laws
Knowledge of organization, policies, and rules of assigned department or program
Knowledge of modern office practices, procedures and equipment
Knowledge of record-keeping techniques
Knowledge of correct English usage, grammar, spelling, punctuation, and vocabulary
Knowledge of various computer software applications
Ability to interpret, apply and explain rules, regulations, policies and procedures
Ability to make arithmetic calculations quickly and accurately
Ability to operate a variety of office equipment such as calculator, computer, copier, etc.
Ability to analyze situations accurately and adopt an effective course of action
Ability to plan, organize and prioritize work
Ability to work independently with little direction
Ability to complete work efficiently with many interruptions
Ability to work confidentially with discretion
Ability to meet schedules and time lines
Ability to understand and follow oral and written directions
Ability to communicate effectively, orally and in writing
Ability to understand scope of authority in making independent decisions
Ability to review situations accurately and determine appropriate action according to establishedguidelines
Ability to establish and maintain effective working relationships with others
Special Requirements:
Minimum Qualifications:
High school diploma or GED
Minimum one (1) year of responsible clerical experience, preferably in a college or university admissions and records office
Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position.
Desirable Qualifications:
Admissions and Records experience.
Experience using student information systems such as Banner or similar to process technical functions related to admissions, registration, and printing of transcripts.
Experience providing excellent customer service and demonstrated ability to understand and provide resolution when faced with complex issues.
Experience working in a fast-paced environment.
Demonstrated appreciation for the principles of diversity, equity, and inclusion and the ability to address the needs of diverse student and/or employee populations.
Prior experience in approaching work and interactions with colleagues and/or students in an equity minded manner. Ability to provide an inclusive and welcoming work/educational environment.
Working Conditions:
College environment; subject to constant interruptions and frequent interaction with others; standing; subject to sitting for long periods of time (up to 2-3 hours). Repetitive use of upper extremities including hand coordination activities.
Salary Range: $4,207 – $5,088 Per Month
Number of Vacancies: 1
Posting Number: 2015515P
Open Date: 03/11/2022
Close Date: 3/28/2022
This post is listed Under California jobs
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