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Company Name : Clutch
Location : Houston, TX
Position : COVID-19 Screener
Job Description : Covid-19 ScreenerThe primary objective role is to provide customers with self-administered COVID-19 tests and answer any questions regarding the testing process. Candidates must be able to provide knowledgeable responses to customer inquiries while directing them to the proper resources.COVID-19 Screener Position Objective:Respond to customer questionsProvide self-administered covid-19 tests to customersExplain proper testing procedures and protocolsExplain follow up and expected result time framesRemain up to date customer success strategies and best practice and support pathwaysCommunicate effectively with each customerEnsure each test is correctly labeled and recordedEnsure all records are kept up to dateEffectively communicate with other team membersPreferred Skills & Qualifications:1-2 years of experience in communications, sales or customer successExcellent verbal and written communication skillsAnalytical and process-oriented mindsetActive team player, self-starter, and multitasker who can quickly adjust prioritiesAssociate’s degree or higher preferredTo apply please submit an up to date resumé. Interviews will be conducted online.Note: Full PPE, masks, gloves plexiglass barriers, hand sanitizer and temperature screening are available for all team members.Job Type: Full-timePay: $21.00 – $24.00 per hourBenefits:Dental insuranceHealth insurancePaid time offSchedule:8 hour shiftMonday to FridayWork Location: One location
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