Customer Service Rep Job Vacancy in Answering Cleveland, Inc. Cleveland, OH 44114 – Latest Jobs in Cleveland, OH 44114
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Company Name : Answering Cleveland, Inc.
Location : Cleveland, OH 44114
Position : Customer Service Rep
Job Description : Customer Service Representative
We are currently seeking a Full Time Rep to add to our 2nd shift team. The right applicant would be available 2p-10p Monday – Saturday with future Sunday availability as well. We accept both entry level applicants and experienced Call Center Agents.
Answering Cleveland, Inc. is a 24/7/365 answering service. We specialize in receptionist work for a variety of clients. We are currently recruiting Customer Service Representatives to join our team! There are NO sales or telemarketing calls involved. We are strictly virtual secretaries / receptionists for our clients. Some examples of businesses we answer for are below:
Heating and Cooling
Property Management/Apartment Complexes
Plumbing
Parts and Service
Doctor’s and Dentist’s Offices
Law Offices
Landscaping
Mortgage Lenders
Veterinarians
And MUCH MORE!
If you have a flexible schedule and great attention to detail, we want to hire you! We require full time employees to have open availability to train quickly.
Customer Service Representatives Responsibilities:
Answer incoming calls for a variety of clients
Correctly document and relay messages for clients
Keep average call time to a minimum
Other duties as assigned
What Sets Us Apart?
Paid training takes place during 1st shift hours
We are conveniently located in Cleveland with free parking
We are just steps away from bus stop on route 3
Variety! We support many types of businesses by answering inbound calls ONLY
Benefits for full time employees (after 90 days)
Qualifications for Applicants Include:
Professional phone etiquette (including empathy and patience with difficult callers)
Typing skills!! 25 WPM or more
Ability to multi-task in a fast paced environment
Strong spelling and grammar
Excellent listening skills and the ability to retain information
Ability to work in a team environment
Availability to work one weekend day per week
Availability to work holidays as needed
Availability to train during 1st shift hours
Call Center experience a plus
Proven reliability and punctuality
Ability to accept and provide feedback as a part of progressive training
WAGE BASED ON EXPERIENCE WITH OPPORTUNITY TO GROW!
This post is listed Under Ohio jobs
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