Customer Support Executive Job Vacancy in Premas Life Science Delhi, Delhi – Latest Jobs in Delhi, Delhi

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Full Details :
Company Name :
Premas Life Science
Location : Delhi, Delhi
Position : Customer Support Executive

Job Description : Roles & Responsibilities
Customer service executives would function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction. Here are the typical duties of a customer service employee:
conducting customer satisfaction surveys to understand what areas of the company’s services need improvements
catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
curating streamlined email and social media communication mediums for offers, updates and much more
handling customer concerns and complaints in a timely manner
forming reports based on customer satisfaction statistics and helping their team to develop new skills

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