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Company Name : Aspira Connect
Location : Pennsylvania
Position : Customer Support Representative
Job Description : AspiraTM is looking for part time, seasonal Consumer Support Specialists. We are looking for individuals who are self-motivated and looking to grow professionally in the customer service field.
Our seasonal needs are expected to run through the end of August 2022 and into the fall. Our growing company connects customers with camping, tours & activity reservations as well as hunting & fishing licensing needs across North America.
Perks:
Work and train from the comfort of your own home and save on additional costs working in an office
Paid guided training
Great work environment and awesome co-workers
Internal growth opportunities
401K available to all employees
What does our Consumer Support Team do?
We assist consumers with first call resolution regarding reservations and questions, helping customers with events affecting reservations and purchases, and assisting field staff.
Exceed partner expectations and provide the highest level of service excellence.
Learn new platforms and part of a team oriented atmosphere.
Problem solve, provide solutions, empathize with our customers and prioritize their needs.
What is needed to be successful…
A quiet work environment
High Speed internet connection and be able to be connected directly to the vendor’s modem by Ethernet cable from your work desk
Have a desk top monitor that is not an all-in-one computer, tablet, laptop or TV
Skill Requirements:
Ability to use a desktop computer system and familiar with Microsoft Outlook, Firefox and Internet Explorer
Ability to communicate correctly and clearly with customers. Be able to document and clearly understand, communicate the issues customers present, and provide good written response
High school diploma
Related customer support experience
Be a resident in one of the listed states: AK, AL, DE, GA, KY, MS, NC, SC, TN, PA
Wage is dependent on applicant’s location
AspiraTM provides connected experiences for the outdoor recreation industry. Our comprehensive suite of reservation and licensing technology and service solutions support federal, state, provincial, and local government park, campground, and conservation agencies, conveniently connecting them with outdoor adventure seekers from around the world. AspiraTM is headquartered in Dallas, TX with eight offices worldwide. For more information, please visit AspiraConnect.com.
AspiraTM is an equal opportunity/affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
This post is listed Under Pennsylvania jobs
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