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Company Name : Crime Prevention Security Systems
Location : Orlando, FL 32809
Position : Data Entry Specialist
Job Description : General Description: This position is responsible for providing excellent customer service over the phone, as well as providing direct support to the Branch Operations Manager.Detailed Description:Handle all incoming calls for Branch Manager and filter accordinglyReview sales paperwork for accuracy, build projects in various platforms and develop a workflow for billing purposesAlways ensures confidentiality of customer information.Performs other duties as assigned.Education, Experience and Skills Required: High school diploma or equivalentSatisfactory background check.Proficiency in Microsoft Office programs, including Word, Excel, and OutlookAbility to perform duties with a high degree of accuracy and urgencyGood interpersonal communication and organizational skillsA positive attitude of teamwork and continuous improvementEssential Duties / Special Equipment: Must possess proficiency at operating computer software and office machines.Competencies, Knowledge’s & Skills: Integrity/Honesty – Displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; chooses an ethical course of action; is trustworthy.Listening – Receives, attends to, interprets, and responds to verbal messages and other cues are appropriate to listeners and situations.Decision Making – Specifies goals and obstacles to achieving those goals, generates alternatives, considers risks, and evaluates and chooses the best alternative to make a decision, draw conclusions or solve a problem.Interpersonal Skills – Shows understanding, friendliness, courtesy, tact, empathy, cooperation, concern, and politeness to others; relates well to different people from varied backgrounds and different situations.Memory – Recalls information that has been presented previously.Customer Service – Works and communicates with clients and customers to satisfy their expectations. Committed to quality services and life safety.Conscientiousness – Displays a high level of effort and commitment towards performing work; demonstrates responsible behavior.Flexibility – Adapts quickly to changes.Skill in establishing effective working relationships with other employees and organizations in emergency or other situations.Skill in the interpretation and application of written guidelines, precedents, and work practices to standardized work situations or specific cases.Skill in reviewing, sorting, or collecting data from a variety of sources.Ability to multi-task a variety of functions, media, conversations, and other environmental factors.Ability to define problems, collect data quickly and accurately, and draw solid conclusions.Knowledge of general office procedures sufficient to be able to perform clerical duties as assigned.New Construction Builder experience a plusTypical Physical & Mental Demands: Sitting: remaining in the normal seated position.Requires constant contact with staff and public in air-conditioned / heated facilities.Requires the ability to multitask in a high pace environment.‘This description may not be all inclusive and employees are expected to perform all other duties as assigned and directed by management. Job descriptions and duties may be modified whenever deemed appropriate by Management.’Job Type: Full-timePay: From $15.00 per hourBenefits:401(k)Dental insuranceHealth insurancePaid time offVision insuranceSchedule:Monday to FridayAbility to commute/relocate:Orlando, FL 32809: Reliably commute or planning to relocate before starting work (Preferred)Education:High school or equivalent (Preferred)Work Location: One location
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