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Company Name : Confidential
Location : Amarillo, TX 79106
Position : Patient Care Coordinator
Job Description : Serves patients by greeting and assisting them; scheduling appointments; maintaining records and accounts.Responsibilities and DutiesWelcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries. Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Keeps patient appointments on schedule by notifying the provider of patient’s arrival; reviewing service delivery compared to schedule; reminding provider of service delays. Comforts patients by anticipating patients’ anxieties; answering patients’ questions; maintaining the reception area. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims. Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs. Protects patients’ rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes. Contributes to team effort by accomplishing related results as needed. Occasional travel to cover other area locations.Qualifications and SkillsSkills/Qualifications: Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism,Quality Focus.BenefitsPaid Days Off, health, dental, vision Insurance, 401(k)Job Type: Full-timePay: $15.00 – $17.00 per hourBenefits:401(k)Dental insuranceHealth insurancePaid time offVision insuranceSchedule:8 hour shiftDay shiftMonday to FridayApplication Question(s):What is your desired pay range?Education:High school or equivalent (Preferred)Experience:Customer service: 1 year (Preferred)Work Location: One location
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