Supervisor, On Board Services – Talkeetna (Alaska Railroad) Job Vacancy in State of Alaska Talkeetna, AK – Latest Jobs in Talkeetna, AK
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Company Name : State of Alaska
Location : Talkeetna, AK
Position : Supervisor, On Board Services – Talkeetna (Alaska Railroad)
Job Description : * * This position is eligible for a recruitment bonus of up to $2,000 * *
Supervises and oversees the daily On-Board Services business operations on passenger trains, including customer service, Tour Guides (on the south end), and onboard contractor services. Works on planning the logistics for special event trains and charters; rides on the trains and ensures these events go smoothly.
Talkeetna Based Supervisors
Works directly with the conductor on the Hurricane Turn train. Works all customer service and on-board issues not related to train movement. Works directly with Talkeetna depot staff to ensure train is clean, stocked and ready to go. Reports problems and issues to Manager, On-Board Services.
Minimum Qualifications
Education Requirements
High School diploma or GED is required.
Work Experience
Six months of experience in passenger operations or front line customer service experience required. Six months of experience in a lead or supervisory role is required.
Certification/License Requirements
Ability to obtain a CPR/First Aid certificate within 30 days is required. Ability to obtain a Food Handler’s card within 30 days is required.
Preferred Qualifications
Previous railroad operations experience is preferred. Previous experience in the tourism industry is preferred.
The full position description and example of duties for this position is located under Class Specifications (enter position title in Search): https://www.governmentjobs.com/careers/Alaska/classspecs
Additional Required Information
Please include any REQUIRED AND DESIRED QUALIFICATIONS in your APPLICANT PROFILE and/or RESUME. If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment and whether full- or part-time. Your application will be closely reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant will not advance to the interview and selection phase of the recruitment.
Contact Information
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.
For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword
Alaska Railroad Human Resources Department
E-Mail: arjobinfo@akrr.com
Mailing Address: P.O. Box 107500, Anchorage, AK 99510-7500
Street Address: 327 West Ship Creek, Anchorage, AK
Fax Number: (907) 265-2542
Alaska Railroad Corporation is an equal opportunity employer
Alaska Railroad Corporation Benefits
The following briefly describes the main benefits available to regular employees of the Alaska Railroad Corporation. Actual benefits differ by bargaining unit.
Retirement Plans
ARRC Pension Plan – Participation is mandatory. You are automatically enrolled in the Plan when you meet the eligibility requirement of your bargaining unit. Employees contribute 9% of their Earnings on a pre-tax basis. The Railroad is exempt from participation in Social Security; however, Medicare Tax is withheld. Participants vest with 5 years of eligible Vesting Service which entitles one to receive a pension benefit at retirement age.
A new tier of benefits was added for new hires in the ARW and TCU represented unions and for non-represented employees July 1, 2015.
Tier 1 Description
Normal Retirement Age is age 62. The formula for a monthly Normal Retirement Benefit is the sum of:
2% x Final Average Earnings x all Credited Service, PLUS
0.5% x Final Average Earnings x Credited Service earned after 2005 and after completing 10 years of Credited Service.
(Final Average Earnings are computed from the 3 highest consecutive years of Earnings.)
Tier 2 Description
Normal Retirement Age is age 65. The formula for a monthly Normal Retirement Benefits is 2% x Final Average Earnings x all Credited Service.
Early retirement, survivor and disability benefits are available for vested participants, although the benefit levels differ for Tier 1 and Tier 2 participants.
401(k) Tax Deferred Savings Plan – Participation is optional. You may enroll once you meet the eligibility requirement of your bargaining unit. Depending on the bargaining unit, there may be an employer match.
457 Deferred Compensation Plan – Participation is optional for non-represented employees.
Insurance and Flexible Spending Plans
All plans are optional except the RR Dental Plan for bargaining unit employees.
Health Insurance Plan
A comprehensive health insurance plan, self-insured by the ARRC and administered by Premera Blue Cross Blue Shield of Alaska, with medical, prescription drug, dental, vision and hearing components. Coverage is also available for the employee’s spouse and dependent children. ARRC and the participant share the premium cost. Eligibility after 90 days for bargaining unit employees, and date of hire for non-represented employees.
RR National Dental: mandatory dental-only plan for bargaining unit employees (covers dependents also). Employee paid.
Life Insurance: Basic, AD&D, Supplemental and Dependent Life. Employee paid.
Flexible Spending Accounts: health care and dependent care. Employee paid.
Paid Leave & Holidays
Vacation Leave –accrual per bi-weekly pay period:
Represented Employees
0-3 Years of Service = 4 Hours
>3-15 Years of Service = 6 Hours
>15 Years of Service = 8 Hours
Non-Represented Employees
0-3 Years of Service = 6 Hours
>3-15 Years of Service = 8 Hours
>15 Years of Service = 10 Hours
Sick Leave: accrues at 4 hours (Represented) or 2 hours (Non-Represented) per pay period.
10 Paid holidays
For additional information regarding these benefits, please go to www.alaskarailroad.com
This post is listed Under  Alaska jobs
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