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Company Name : URBN Outfitters, Inc.
Location : Glen Mills, PA 19342
Position : Terrain Seasonal Customer Associate – Nursery Department
Job Description : A Customer Associate contributes to driving sales by naturally engaging the customer on common interests in home décor & gardening. They uphold terrain’s four promises: to welcome, to inspire, to inform, and to appreciate our customer.
Customer Experience
CUSTOMER CONNECTION: exceeds customer expectations by building genuine, long lasting relationships through personalized attention; actively shares details to promote terrain’s unique events
INSPIRATION: shares product knowledge, new arrivals, and current trends to inform the customer and inspire their indoor and outdoor spaces
STORE TECHNOLOGY: delivers a seamless shopping experience through understanding and utilization of systems and applications for an efficient customer interaction
Teamwork + Communication
POSITIVITY: contributes to the store by being positive, respectful, and helpful to others
SHARE KNOWLEDGE: actively participates in daily meetings and projects; exhibits strong understanding of home and garden style that is reflective of the terrain brand
CONTRIBUTE: takes initiative and works productively with the team to achieve common, collaborative goals
Visual + Business Operations
STORE ENVIRONMENT: upholds visual and operational standards while keeping the focus on the customer; supports team members across departments to maintain product standards and inspirational displays
SUPPORT PRODUCT FLOW: assists leadership team in receiving and placing new product; supports customer in-store, curbside, and local delivery
AWARENESS: adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
This post is listed Under Pennsylvania jobs
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