Call Center Agent (PRN)- Kadlec Clinic Call Center Job Vacancy in Kadlec Richland, WA 99352 – Latest Jobs in Richland, WA 99352
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Company Name : Kadlec
Location : Richland, WA 99352
Position : Call Center Agent (PRN)- Kadlec Clinic Call Center
Job Description : Description:
Kadlec Clinic has an exciting opportunity for a Clinic Call Center Agent Kadlec Clinic to join our growing Kadlec Clinic Call Center team located in Richland, Washington!
Shift Details: On Call, 8-hour day shift, Monday – Friday
Apply today! Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system.
Duties include, but are not limited to, the following:
As a Clinic Call Center Agent KC you will provide telephone support to the clinics by answering patient calls; Accesses the Epic system; Creates in basket messages; and performs other duties as assigned.
Demonstrate and sustain compliance with Kadlec Caregiver Expectations Standard of Excellence and Code of Conduct.
Understand, embrace, and instill Kadlec’s Mission, Vision and Values.
Answer telephone calls and schedules patient appointments.
Enter patient demographics in electronic charts.
Update patients’ medical records as applicable and verifies accuracy.
Verify patients’ insurance.
Take patient questions and route calls to clinic staff appropriately.
Enter new patient information/Update existing patient information.
Identify and escalate priority issues.
Qualifications:
Minimum Requirements:
2 years of customer service experience.
Preferred Qualifications:
Clerical, medical, and call center/phone work experience.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
https://kadlec.jobs/benefits-information/
Our Mission
Provide safe compassionate care. We promise to answer the call of every person we serve; to know them, care for them and ease their way. We are committed to safety, compassion, respect, integrity, stewardship, excellence and collaboration.
About Us
Located in sunny Tri-Cities, WA, Kadlec is the largest non-profit healthcare provider in the region. Kadlec is the premier choice for customer service excellence, providing compassionate healthcare by combining cutting-edge technology and innovation with evidence-based, patient-focused care. Kadlec does not unlawfully discriminate on the basis of race, sex, sexual orientation, age, color, religion, national origin, genetic information, marital status, veteran status, disability status, or any other characteristic protected by Federal, State, or Local Law. EOE. To learn more, click here: https://kadlec.jobs/about-us/
Schedule: On Call
Shift: Day
Job Category: Administrative (Non-Clinical)
Location: Washington-Richland
Req ID: 345333
This post is listed Under  Washington jobs
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