Clinical Applications Manager (Hybrid/Remote Work Options Available) Job Vacancy in Care Resource Community Health Center Miami, FL 33137 – Latest Jobs in Miami, FL 33137
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Company Name : Care Resource Community Health Center
Location : Miami, FL 33137
Position : Clinical Applications Manager (Hybrid/Remote Work Options Available)
Job Description : Essential Job Responsibilities
Administrative/Compliance Duties
Manages the development and implementation of all components of the health centers clinical information systems.
Creates and administers project timelines, timetables, and associated resources.
Manages all inter-departmental phases of the clinical systems to ensure that they are functioning and are properly aligned with health center needs, goals, and reporting requirements.
Manages all projects and oversight activities including software and hardware upgrades and changes, business- and IT-related tasks, and internal communications and change management related to the clinical information systems.
Creates and maintains a documentation library of the clinical information system environments including settings, configurations, workflows, and change management/control processes.
Manages the Clinical IT team, monitors performance and responsibilities of the team members, ensuring optimal workload distribution and successful task and project completion.
Reviews employee’s biweekly payroll timesheets, local travel reimbursement requests.
Training, Development & Reporting
Develops and maintains successful ongoing inter-departmental relationships, cooperates with other departments.
Participates and manages staff training processes related to the clinical information systems, patient/client record systems.
Assists in creating, establishing, shaping, and documenting internal processes in relation to workflows and clinical application configuration and capabilities within the organization.
Establishes realistic goals and objectives for all members of the health center clinical information systems user community related to functionality and capability.
Serves as the primary liaison with clinical information systems and supplementary vendors in troubleshooting, upgrading, training, enhancements, and associated functions.
Oversees and participates in developing and enhancing reporting capabilities of the clinical information systems related to key performance indicators, utilization, and related metrics.
Produces or oversees clinical information system related reports and provides technical assistance in report generation as required.
Supports the Data Manager and other parties responsible for yearly UDS submissions in the Health Center’s annual UDS reporting by troubleshooting technical issues of UDS clinical application and additional data mining.
Supports the Billing Team by assisting in developing a full cycle structured billing process and applicable reporting tools.
Participates in development and implementation of standard operating procedures, identification, and resolution of problems related to the utilization of clinical systems and staff workflow, and provides feedback, counseling, and retraining when appropriate.
Adapts departmental plans and priorities to address resource and operational challenges guided by the Directors of Information and Medical Services.
Culture of Service: 3 C’s
CompassionGreets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language.Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions.
CompetencyProvides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered
CommitmentTakes initiative and anticipates internal or external customer needs by engaging them in the process and following up as neededPrioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided
Safety
Ensures proper handwashing according to the Centers for Disease Control and Prevention guidelines.
Understands and appropriately acts upon the assigned role in Emergency Code System.
Understands and performs assigned roles in the organization’s Continuity of Operations Plan (COOP).
Contact Responsibility:
The responsibility for establishing and maintaining both internal and external contacts is important in this job role.
Physical Requirements:
This work requires the following physical activities: constant sitting and vision for close work. Frequent walking, bending, standing, talking on the phone, talking in person, and hand/finger dexterity. Work is performed in an office setting.
Other:
Participates in health center developmental activities as requested.
Other duties as assigned.
Experience
Required
2 year(s): Management
3 year(s): Project Management
3 year(s): Clinical Applications and EHR Implementations
Education
Required
Bachelors or better in Healthcare IT or related field
Skills
Required
Project Management
Critical thinking
Problem solving
Information Technology
Management
Healthcare Systems
Written Communication
Decision Making
Computer
Communication
Analysis
Advanced computing knowledge
Acknowledging Others
Behaviors
Required
Innovative: Consistently introduces new ideas and demonstrates original thinking
Team Player: Works well as a member of a group
Leader: Inspires teammates to follow them
Functional Expert: Considered a thought leader on a subject
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Required
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Goal Completion: Inspired to perform well by the completion of tasks
Self-Starter: Inspired to perform without outside help
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