Customer Chat Agent Job Vacancy in Edge Servicing Orem, UT 84058 – Latest Jobs in Orem, UT 84058

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Full Details :
Company Name :
Edge Servicing
Location : Orem, UT 84058
Position : Customer Chat Agent

Job Description : Company Description
Join one of America’s most successful and fastest growing pest control companies! In the last 13 years, Edge has become known for consistently delivering exceptional service to thousands of residential and commercial customers across the nation. During that time we have expanded into 23 branches across 10 states, with our Corporate office being located in Orem, UT. Our mission statement is to be a long-lasting and profitable organization. (This is not a remote position)
Benefits
$15.50 / hour
Medical and life insurance plans available for full-time employees
Structured advancement plan
All Sundays off
Coca-Cola Freestyle Machine
NBA Regulation sized indoor basketball court
State-of-the-art workout facility
Sauna
Pool table
Food Truck Wednesday’s
Operating Hours:
Monday – Friday 7:00 am – 6:00 pm
Saturday 7:00 am – 5:00 pm
Job Description
Our Digital Team is a vital part of Edge Pest Control. We are looing for positive individuals who are able to take care of our customers in a fast-paced environment. In this role, you will work with customers over chat, email, and text. Not only will you be able to enhance your strong communication skills, but you can take advantage of opportunities in a growing company with upbeat culture and a growth-minded atmosphere.
Customer Service Retention Responsibilities
Interact with customers via our live chat on our website
Communicate with customers via text messaging and email
Collaborate with Customer Experience Managers to improve customer retention
Notify local Branch managers of service discrepancies
Qualifications
Excellent written communication skills
Can type at least 45 words per minute
Proficient computer/typing skills
Positive attitude and persistent work ethic
Proven team player

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