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Company Name : Manpower
Location : Jersey City, NJ 07304
Position : Customer Service Representative
Job Description : Primary Responsibilities: Handle high volume of external inbound customer and sales agent inquiries. Answers questions about their mutual fund account(s). Ability to handle most customer interactions independently. Ability to explain information in functional area. Maintains satisfactory level of key performance indicators according to departmental requirements.
Qualifications: Associates, or Bachelors degree preferred, or equivalent years of related experience. Accountable, ethical, good decision-making ability. Accuracy, attention to detail, and punctuality are required. Strong written and verbal communication skills required. Excellent computer skills and ability to multitask.
Training & Development: Customer Service Representatives undergo a comprehensive training program to learn about the mutual fund industry, product and account provisions and transaction processing. Coaching and feedback is provided to help you gain the necessary skills to be successful.
Monday through Friday. Candidates should be flexible to work any shift between 8:30am and 5pm during the work week and some overtime.
This post is listed Under New Jersey jobs
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