Customer Service Representative Job Vacancy in x2logicsstaffingsolution.com Cincinnati, OH – Latest Jobs in Cincinnati, OH
Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for
Full Details :
Company Name : x2logicsstaffingsolution.com
Location : Cincinnati, OH
Position : Customer Service Representative
Job Description : Job Description: Perform inbound calls from customer requesting or inquiring military benefits, updates to a customer’s pending/completed request for military benefits, and SCRA/MLA protections.Perform research on Client applications/systems to evaluate status of pending requestsEducate customer on any required actions/documentation which are pending to apply benefit based on available information in customer systems.Follow escalation process/capture complaints as indicated in the Standard Operating ProceduresSkills: Excellent verbal/Language skillsActive ListeningOral ComprehensionOral ExpressionInteracting with ComputersAbility to understand, interpret and follow set proceduresEnsure SLA / KPI compliantExperience: Minimum 1 year of experience in Contact CentreRetail Banking knowledge is preferrableOverall, 4 Years (Including 1 Years’ experience in Calling)Job Type: Full-timeSalary: $35,000.00 – $38,000.00 per monthBenefits:401(k)Dental insuranceHealth insuranceVision insuranceSchedule:8 hour shiftAbility to commute/relocate:Cincinnati, OH: Reliably commute or planning to relocate before starting work (Preferred)Education:High school or equivalent (Preferred)Experience:Customer Support & Client Services Occupations: 4 years (Preferred)Work Location: One location
This post is listed Under Ohio jobs
Disclaimer : Localpublic.in works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company
