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Company Name : Zcorum
Location : Swainsboro, GA 30401
Position : Internet Customer Care Representative
Job Description : ZCorum’s beginnings lie in an Atlanta-based Bulletin Board System (BBS) that began operation in 1992. In 1995, when the internet became a reality for the world, the company began offering residential and commercial Internet services in the Atlanta, Georgia area under the name America.net, becoming one of the first commercial Internet Service Providers in the country.Seeing an opportunity to provide a service that wasn’t available, ZCorum celebrated another first when they began offering wholesale Internet services to others who wanted to take advantage of the emerging Internet business. The company developed a unique business model that leveled out the costs for others who wanted to provide Internet service. ZCorum allowed providers to share the expensive and labor-intensive networking infrastructure, expertise and support services required to provide a competitive Internet service.By paying a fixed amount for services as they added subscribers, these providers were able to offer the Internet to their customers without worrying about costs for additional equipment and technical staff, which helped them become profitable quickly. This success transitioned ZCorum from a retail ISP into a wholesale provider of managed services to hundreds of other Internet providers.INTERNET SUPPORT & CUSTOMER CARE CENTER IN SWAINSBORO GAOn-site Interviews ImmediatelyWE are looking to hire 10 to 20 level one support customer care reps. Flexible schedule! All shifts available! 7a-4p, 8a-5p, 9a-6p, 12p-9p, 3p-12aLevel One Customer Care Agents NeededFull benefits Health, Dental, Life Insurance and more after 90 days of FT employmentCompetitive PayPart Time & Full AvailableNo Experience is necessary but is a PLUSPaid TrainingBasic typing/computer skills is a PLUSCustomer Service Experience dealing with customers over the phone is a PLUSJob Types: Full-time, Part-timePay: $11.00 – $13.00 per hourBenefits:401(k)401(k) matchingDental insuranceDisability insuranceFlexible scheduleHealth insuranceLife insurancePaid time offPaid trainingVision insuranceSchedule:8 hour shiftDay shiftEvening shiftHolidaysNight shiftOvertimeWeekend availabilityCOVID-19 considerations:All employees are urged to wear a mask while in the building. Social Distancing is practiced in the work placeAbility to commute/relocate:Swainsboro, GA 30401: Reliably commute or planning to relocate before starting work (Preferred)Education:High school or equivalent (Preferred)Work Location: One location
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