Level 1 Technical Support Job Vacancy in TeamLogic IT North Palm Beach, FL 33408 – Latest Jobs in North Palm Beach, FL 33408
Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for
Full Details :
Company Name : TeamLogic IT
Location : North Palm Beach, FL 33408
Position : Level 1 Technical Support
Job Description : About TeamLogic ITTeamLogic IT is a national provider of technology services and solutions. We help our customers with their current and future IT needs by delivering solutions that assure high availability, security and flexibility for their IT infrastructure.With more than 200 locations across North America and more than 500 technicians, thousands of businesses consider us their trusted technology advisor. We fill a void in the marketplace because we understand business and technology and are able to help our clients leverage technology to their advantage. Our philosophy is simple – we work with you the way we’d want someone to work with us.TeamLogic IT has received a number of awards and recognitions in the franchise and managed services industries and we’re proud of our reputation for exceptional customer service. Ready to join a leading MSP? Contact TeamLogic IT.IT Technician I Responsibilities: Provide first contact support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.Prioritize incidents and service requests according to defined processes to meet defined SLAs.Use remote tools and diagnostic utilities to aid in resolving support requests.Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined.Installing and configuring hardware and software components throughout various network infrastructure devices.Install antivirus software and ensure virus definitions are up to date.Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.Establishing good relationships with all departments and colleagues.Ensuring company safety and security standards are met.IT Technician I Requirements: College diploma or university degree in the field of Computer Science and/or 2 years equivalent work experience.Exceptional written and oral communication skills.Experience with desktop operating systems including Windows 7, Windows 10, and Mac OS.Experience with server operating systems including Server 2008, Server 2012, Server 2016 is a plus.Active Directory knowledge a plusKaseya RMM and Autotask PSA Experience a plusExceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills.Good problem-solving skills.Valid Driver License and ability to drive to customer locations when required.Excellent customer service skills.Job Types: Full-time, ContractSalary: $56,000.00 – $64,000.00 per yearAbility to commute/relocate:North Palm Beach, FL 33408: Reliably commute or planning to relocate before starting work (Preferred)Education:High school or equivalent (Preferred)Experience:Customer service: 1 year (Preferred)Work Location: One location
This post is listed Under  Florida jobs
Disclaimer : Localpublic.in works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company
