Onboarding Specialist Job Vacancy in The Evans Network of Companies Schuylkill Haven, PA 17972 – Latest Jobs in Schuylkill Haven, PA 17972
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Company Name : The Evans Network of Companies
Location : Schuylkill Haven, PA 17972
Position : Onboarding Specialist
Job Description : The Evans Network of Companies is looking for an Onboarding and Agent Support Specialist to join our team!Who we are… The Evans Network of Companies is a fast growing, unique company that continues to expand. Founded in 1939 by Albert Evans Sr. in Pottsville PA, The Evans Network of Companies has evolved over the last three decades from an asset heavy LTL trucking operation, into the largest asset light, independent Intermodal Drayage provider in North America. As of today, expanded operations includes Truckload, Flatbed LTL/Final Mile & Asset-Based Capacity Solutions.Job Description:Looking for a well-spoken, customer service driven person to join the Evans team. We need an enthusiastic individual who can assist with client issues and can offer quick and accurate solutions in a timely manner. Main function to handle customer service interactions through telephone communications with some face-to-face and email communications. Interactions include general company phone calls, new agent partners, and internal employees. The candidate must be able to multi-task daily. He/she will be required to work independently as well as a member of a team. The individual hired for this position will be well-trained in the company’s policies and systems.Job Functions:Primary role will be working with new clients, located nationally, joining our Network. This includes:Organizing and hosting visit here at the corporate officeDocument Processing: Applications, Agreements, SpreadsheetsImmediate point of contact for the first few weeks as well as auditing new client’s usage of our system.Utilize company resources to maintain active files available digitally and in hard copy formTake the lead on organizing the resources necessary to put together high-quality presentationsAct as the primary customer service contact for clients regarding all aspects of our companyWork with other departments within the company to gather information or resources for additional assistance when neededJob Qualifications:Strong proficiency in Microsoft Excel, Word, Outlook, and Power PointAbility to work well in a fast-paced environmentExcellent team development and leadership skillsAbility to always maintaining a high level of professionalism and positive rapport with clientsBenefits: Medical, dental, vision, life and disability insurance, 401k and PTOJob Type: Full-timeBenefits:401(k)Dental insuranceHealth insurancePaid time offSchedule:8 hour shiftExperience:Microsoft Office: 1 year (Required)Recruiters & Staffing Occupations: 1 year (Preferred)Work Location: One location
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