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Company Name : Guckenheimer
Location : Miami, FL 33137
Position : Receptionist
Job Description : Schedule Monday – Friday 8:00am – 4:30pmStarting hourly rate is $21.00* Must be fluent in English & Spanish *Key PurposeThe guest experience begins as soon as they approach and enter the building. The atmosphere, the service and the welcome are all crucial in creating exceptional first impressions. This role will maintain a strong lobby presence and awareness and will leave all guests with a positive and lasting impression in visitor experiences and excellence.The Reception and Guest Services person works in line with company values and create a seamless service towards all guests and colleagues visiting the facility, they will ensure that all visitors are assisted in a calm, confident, positive and proactive manner at all times.Provide consistent event support and be able to efficiently respond to any VIP requestsMonitor and maintain centralized e-mail for colleague questions and guest registrations o Registering and receiving all visitors to the siteReporting & management of onsite visitor statisticsServe as onsite ambassador and contact for all site information & detailsAssist with collection and reporting of transportation and campus logisticsAdhere to and implement procedures pertaining to management and assignment of lockersConduct quality control walkthroughs to address immediate issues, pre-empt potential futureManage badge order requests and activation for local and visiting employeesAct as point of contact for external vendors to ensure building and suite accessPerform quarterly badge audits to accurately catalog badge access listsHospitality:Develop relationships with colleagues and proactively gather information on their needs to identify services that ensure high levels of satisfaction.Ensure a gracious arrival experience for all colleagues, and guests in a friendly and professional manner at all times.Capture guests & colleague’s individual preferences for future visits and think creatively of ways to accommodate any special requests.Provide an elevated and personal hospitality experience by having a strong understanding of the local area and making recommendations on restaurants, traffic, and other relevant local conditions.Support curated experiences by promoting office activities to colleagues within the lobby and common areas.Receive deliveries and mail at reception desk and coordinate for employee pick up issues and identify areas for improvementSupport Operations Team with facilitating campus events & activities.Assist with tours of the entire campus.Manage coffee services aStock office supplies for employee use aMaintain stock of shipping suppliesISS, a leading workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care. ISS believes that people make places and places make people. From strategy through to operations, ISS partners with over 60,000 customers in 30+ countries to deliver places that work, think and give and is served by 471,056 employees who connect people and places every single day. In 2019, ISS earned DKK 78 billion in revenue. It is headquartered in Copenhagen, Denmark.Job Type: Full-timePay: $21.00 per hourBenefits:401(k)401(k) matchingDental insuranceHealth insuranceLife insurancePaid time offRetirement planVision insuranceSchedule:8 hour shiftMonday to FridaySupplemental Pay:Signing bonusWork Location: One location
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