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Company Name : Arc GLOW
Location : Mount Morris, NY 14510
Position : Administrative Assistant, Hilltop (1610) PT
Job Description : Summary:
Serves as the receptionist for Hilltop by greeting visitors and employees and by answering the phone in a busy office environment. Provide clerical support including data entry, word processing and copying.
Essential Functions:
Represent Hilltop Industries in a professional manner and maintains a positive staff/customer relations.
Serves as the receptionist for all departments at Hilltop, greets visitors, ensures signing in/out of people receiving services, staff and visitors.
Answering 8 – line phone system and directs the phone calls promptly and politely to the correct person.
Refer issues and/or concerns from callers to the appropriate Vocational Specialist, Director, Manager and Supervisor.
Provide clerical support to include: answering phones, word processing, data entry, filing, incoming phone support/screening, placing outgoing phone calls, copying, faxing, emailing, etc.
Log in attendance times for people receiving services and updates database.
Maintains administrative files and is responsible for ensuring that files needing to be archived are done and others are purged per agency record retention policy.
Maintain positive staff/customer relations.
Coordinate lunch orders for consumers and maintain $100.00 cash drawer.
Record vending sales, print daily conference room reservations, process incoming and outgoing mail and pony distribution.
Maintain Fire drill attendance sheets and show case information.
Vocational training of people receiving services at the front desk.
Operates and maintains the fax machine and copy machines.
Participates in corporate compliance and quality assurance activities as required.
All other duties as assigned.
Non-Essential Functions:
Keep current a list of staff and agency phone numbers.
Maintains supply closet, recycles toner cartridges and orders copy paper.
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