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Company Name : City of Euless
Location : Euless, TX 76039
Position : Administrative Receptionist
Job Description : JOA#: 1506/22/22
JOB SUMMARY:
Answer main city telephone number, routes incoming calls to the appropriate department, greets and directs visitors and customers to appropriate offices, answers questions and provides information to the public.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Answer main city telephone number and route incoming telephone calls to appropriate departments quickly and accurately while maintaining good public relations.
Answer City Hall staff telephones when requested to do so.
Greet and direct visitors to appropriate offices and answers inquiries from the public and provide general information.
Sort and distribute incoming mail to City Hall • Perform various clerical duties, including word processing tasks and operation of fax and copy machines.
Maintain database of community information for reference to the public.
Maintain handout materials including brochures, pamphlets, and related materials.
Maintain appearance of front lobby.
Monitor and identify media coverage and provide copies to the City Secretary.
Monitor and maintain city social media account(s).
Receive and respond to garbage and recycling calls, including contact with the provider for resolution.
Serve as the ADA liaison for the City Hall facility.
Update and Maintain employee directory
Compose and record city/facility closing greetings for main telephone number.
Receive and process City Hall meeting room requests.
Perform other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES:
Must have a high school diploma or equivalent. Must type with proficiency and accuracy. Previous receptionist or customer service preferred. Must have pleasant and distinct telephone voice, good verbal, and grammatical skills. Must maintain a well-groomed professional appearance. Must be able to operate telephone system with accuracy and speed; ability to convey a courteous and helpful image to callers. Knowledge of the functions of the City, County, and State governments. Ability to maintain confidentiality and to deal with and communicate effectively with coworkers and the public. Ability to sit for extended periods of time.
Equal Opportunity Employer: Disability/Veteran
This post is listed Under Texas jobs
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