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Company Name : Manya Group
Location : Delhi, Delhi
Position : Admissions Counsellor
Job Description : Experience Required: 2+ Years
No. of positions: 1
Location: Delhi
Key Deliverables:
Achieve defined individual revenue targets.
Fulfil Sales Management requirements as per audit scorecard.
Achieve expected learning and development assessment scores and certifications.
Key Responsibilities:
Provide Pre-sales counselling to students regarding Admissions and Test Prep products by any of the customers preferred means -in-center, online, house calls, etc.
Responsible for complete sales funnel management & ensuring updation of enquiries, solving the student queries, follow-up with students, and enrolments/ handling registrations.
Ensure benefits and advantages of enrolment are shared with students to encourage conversions.
Promote the outreach programs among the student community.
Ensure the high rate of conversion of all leads- telephonic, forwarded, and referrals to be successful in achieving the performance goals.
Gather & collate accurate client information on prescribed enquiry forms from walk-ins and a timely update on the portal.
Monitoring and follow up of creation of schedules & other mandatory operational tasks at all locations as per the TAT.
Maintain inventory of student’s kit and ensure timely issuance as per process.
Be proactive in reviewing information on various courses, colleges, test prep products, the application process, deadlines, visa, travel arrangement, legal
requirements, documents, etc. to be able to propose accurately and address
questions.
Coordinate with respective team for the product services and seek support for
second level counseling.
Be responsibly proactive in up-selling and cross-selling relevant products.
Support Centre Manager in grievance management.
Ensure efficient & appropriate communication with students related to batch details, timelines, and updates.
Be proactive for self-development initiatives by participating in trainings and
certifications.
Owning the entire lifecycle of each student at each stage, maintaining a database, and being able to extract reports.
Work closely with cross-functional teams such as research, counseling, editing, SnQ, IT, and Finance and ensure IT related process compliances.
This post is listed Under Delhi jobs
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