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Company Name : HDFC Bank
Location : Chennai, Tamil Nadu
Position : BRANCH SM-CSRM-PYMT BUSINESS
Job Description : Job Description
To Achieve Active Prime Assigned card target To Achieve Fincon budget of Active Credit card primes, along with the desired activation rate Build and nurture relationships with the branch managers, KCMs , CSRMs and key employees of Corporates for Lead generation Proper training of Card features to KCM/CSRM Regular MIS sharing with channel on DIP OK and Prime Business.
Proper communication of Income generated card variant wise to KCM/CSRM.
To drive X sell Driving all X sell parameters like Smart pay ( Excl pre-paid), Add-on, Forex card , Card for Sure, GHI, one Assist, Loan on cards (Jumbo/Insta/SmartEmi) Standing instruction on debit card Opening CASA account for all Open market and through In-house client reference.
Selling other bank Assets product like Consumer Durables Loans, PL, BL, Auto Loan, TW loan etc.
BDR hiring & Mentoring Interviewing and shortlisting right candidates for the role of BDRs To ensure proper and Timely hiring basis the budget available To Coach the BDR team on product & process To motivate and mentor the team for improving productivity To conduct timely training and repeated refresher sessions.
Ensure timely updation of PLP changes are communicated to BDR team and explained on same.
Adherence to laid down sales process Visit to map KCM/CSRM once in a month for discussion on MTD achievement, LG & LC discussion, Card activation level, discussion on card Opportunity for pushing WL clients.
Coordinating corporate activities and Induction activities in line with Induction calendar shared by respective KCM/CSRM.
Timely updating CRM/DAP leads and tracking to ensure TAT is maintained Timely updating of trigger leads Adherence of curing process for NON TASU curable Timely spot audits to be conducted of BDRs to check the hygiene among teams Time response to QIG complaints and queries Right Card to Right Customers Cross sell on existing Carded clients to ensure higher activation and usage.
Skills
Sales and Influencing Skills
Banking Product & Process Knowledge
NRI Product and Regulatory Knowledge
Planning and Organizing Skills
Communication
Knowledge of Competition & Current trends in financial Industry.
This post is listed Under Chennai jobs
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