Content Author / Ridgefield Park, NJ / Business / SN757761 Job Vacancy in BTI Solutions Ridgefield Park, NJ – Latest Jobs in Ridgefield Park, NJ
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Company Name : BTI Solutions
Location : Ridgefield Park, NJ
Position : Content Author / Ridgefield Park, NJ / Business / SN757761
Job Description : BTI Solutions offers a competitive benefits package that includes:
Medical, Dental, Vision, Life insurance, 401K, Sick Leaves, and more.
Responsibilities
Collaborate with product marketing, business lines, UX, and Search Engine Optimization peers to create world-class customer experiences
Work in a cross-channel environment publishing content for desktop/laptop and mobile devices
Assist in gathering requirements and assessing content authoring needs of a given project
Update content logs, copy documents, and other documentation systems
Provide strategic content recommendations and writing/editing support for product managers business lines, and other content stakeholders
Ensure professional-quality content for secure online/mobile banking interfaces, responsive websites, mobile apps, online lead/application forms, marketing pages, and other cross-channel websites
Analyze and understand end-to-end customer experiences to make sure all content is consistent in voice/tone/construction and technically correct
Collaborate and partner with other content authors, creators, and strategists as appropriate to ensure a consistent tone of voice and messaging for customers
Write and edit a variety of digital content as needed, including marketing pages, informational content, navigational elements, form field labels, messaging, error messages, contextual help, alert messages, and FAQs
Participate as an observer in user interviews and usability
Work with development and other internal team members on project implementation and launch activities, including stand-up meetings, defect resolution, acceptance testing, etc.
Qualifications
Bachelor’s degree, or equivalent work experience
Prior experience authoring content for an enterprise website
Three or more years of CMS content authoring experience preferably within the financial industry
Preferred Skills/Experience
Bachelors degree in English, Journalism, Communications, Marketing or related field
3 years of professional experience authoring and writing for websites, mobile apps, software, or other digital platforms; transactional
Strong interactive writing/editing skills (work samples required)
Experience collaborating with large teams using outstanding communication skills
Experience successfully executing and balancing multiple projects and tasks
Demonstrated ability to write clear, compelling content that adheres to style guidelines and is substantially error-free
Attention to detail, especially as it relates to complex customer interactions and compliance-mandated content
Experience working with multiple stakeholders in a fast-paced, deadline-driven environment, with proven ability to respond flexibly to changing priorities
Ability to problem-solve and work independently when necessary
Expert in Microsoft Office
1 year of experience in financial services, preferably online banking, wealth management, and investments
Experience with Adobe CMS content authoring, wireframes, and design/prototyping software
Experience working with UX, product, and SEO teams
Skills: Adobe Experience Manager: 3 Years Authoring or writing for websites: 2 Years Attention to detail
BTI Solutions, Inc. is an Equal Opportunity Employer M/F/D/V.
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