Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for
Full Details :
Company Name : Recovery Centers of America
Location : King of Prussia, PA 19406
Position : Intake Coordinator – Addiction Treatment
Job Description : Hybrid role (Onsite only for first 90 days for training and onboarding before transitioning to hybrid.)The Addiction Treatment Intake Coordinator works in the heartbeat of Recovery Centers of America (RCA), our Call Center, aka “Mission Center”. The Addiction Treatment Intake Coordinator is the first point of contact for someone looking for help for themselves, a loved one, or current patient. They call 1-800-RECOVERY and you’re there with empathy, creativity, high-spirits, and a drive to find help for the person in need within one of RCA’s addiction treatment facilities and/or provide resources that will help someone work towards a healthy life in recovery.Specific Responsibilities: Promptly receives and processes inbound interactions via phone, email, chat &/or social media channels & answers general questions, triages calls, &/or provides resources and information upon request of the contactComforts, motivates, & inspires potential patients to accept help and successfully intervenes, as neededPre-screens patients for treatment, identifying psychosocial, mental health & medical issuesEnsures intake documentation is accurateAssesses facility & bed availability based on patient needs and schedules logistics for admissionsVerifies insurance, processes payment, schedules the patient at the facility, & prepares patient for their recovery journeyWork Environment: Call CenterWho You Are: Creative, focusedDetailed-oriented & takes initiativeExpresses empathy & patienceCurious learner, phenomenal attitude, & high energyAbility to mirror people & carry a conversationCompetitive, accountable, professionalMultitasker with unmatched work ethicRelentless mental health advocateMinimum Qualifications: 2 years of professional experience in customer service, healthcare, or sales (previous experience in an intake or admissions environment preferred but not mandatory)Bachelor’s Degree preferredCall center experience preferredProficiency in Microsoft Office. Salesforce experience preferredBenefits: Eligible for bonus compensation after first 2-3 months of employment. Bonus is based on quality of calls and accuracy of documentation. Make up to $2K in bonus pay per month.Medical/vision/dental/disability/life/pet insurance, PTO, Tuition Reimbursement, & moreThis position is designed for career growth.Addiction doesn’t stop and neither do we. We’re here 24/7 with day and night shift positions available, Sunday through Saturday.Variable days/shifts. All full-time.At least one weekend shift per week is required.Job Type: Full-timePay: From $35,000.00 per yearBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offParental leaveRetirement planVision insuranceSchedule:Day shiftMonday to FridayNight shiftWeekend availabilitySupplemental Pay:Bonus payApplication Question(s):Are you available to work a hybrid role (60% remote / 40% onsite) and reliably commute to King of Prussia, PA?Education:Bachelor’s (Preferred)Experience:customer service, healthcare, or sales: 2 years (Preferred)call center: 1 year (Preferred)Shift availability:Day Shift (Preferred)Night Shift (Preferred)Overnight Shift (Preferred)Work Location: One location
This post is listed Under Pennsylvania jobs
Disclaimer : Localpublic.in works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company