Operations Manager Job Vacancy in Montgomery County Pennsylvania Norristown, PA 19404 – Latest Jobs in Norristown, PA 19404
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Company Name : Montgomery County Pennsylvania
Location : Norristown, PA 19404
Position : Operations Manager
Job Description : POSITION TITLE: HHS Operations Manager
Remote Work Eligible
EXEMPT: Yes
DEPARTMENT: Health and Human Services
SALARY: $55,462
POSITION REPORTING: Finance and Administration Administrator
SUMMARY: The Operations Manager oversees the operational functions of the Health and Human Services Department (HHS), manages a wide range of duties and oversees all personnel actions and operations procedures for the HHS 14 Offices. The Operations Manager must ensure all HHS personnel actions are in alignment with the Counties personnel policies and the Merit for Hire guidelines where applicable. He/she must demonstrate superior skills in leadership, project management, and HHS Office management. In addition, this individual will also supervisors 3 individuals (Office of Children and Youth (OCY) Community Relations Specialist, Office of Senior Services Administrative Assistant and an OCY HR Analyst-Civil Service).
The Operations Manager will perform other duties as necessary to meet departmental objectives. He/she will participate in a team environment and work toward continuous improvement of services and customer/client satisfaction. Any and all additional responsibilities may be required at the request of the Finance and Administration Administer. Incumbent will be available to handle any and all special assignments/projects that may be designated.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:Oversight to County Programs for job classification and compliance to merit for hire guidelines.HHS Liaison to Montgomery County Human Resources Office;Provides direction re hiring, promotions, transfers, terminations;Responsible for oversight and completion of all personnel actions;Monitors and manages interview process for compliance to Merit/County guidelines;Reviews and ranks all applications received for vacancies, schedules interviews, and checks references as needed;Develops new job descriptions and updates existing job descriptions as needed and obtains approval from County Programs;Assist staff with medical/ family leave requests, evaluations, disciplinary actions, employee grievances.Provides clarification and explanations regarding County personnel policies and Benefit information to existing and new hires;Provides HR assistance to all HHS staff as needed;Assists staff and time keeper to resolve questions or issues regarding attendance, ADP information, vacation plus and payroll;Oversight, (review and approve as needed) all HHS purchase requisitions, manage ordering process for supplies and maintenance of office equipment;Manages replacement and repair of office equipment (copiers, phone, etc.),print shop, mail room, etc.;Assist in the development and implementation of policies and procedures to improve and streamline all HHS HR and Administrative work processes;Monitor inventory of equipment, tools, materials, and supplies; and ensure proper installation and usage to safety and regulatory standards;Develop improvement processes to respond to immediate operational needs while ensuring that short-term actions support long-term objectives;Ensure the adherence to policies and procedures that define operations (office hours, data confidentiality, health and safety, closings and emergencies);Act as a liaison to the Montgomery County Emergency Management Group and attend all required trainings;Support a mobile and remote workforce, including but not limited to developing appropriate policies and providing necessary technology;Perform related work and duties as required.
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Bachelor’s Degree or Associate’s Degree plus 5 years of relevant experience; or an equivalent combination of education and experience;Knowledge of Project Management concepts and procedures;Excellent oral and written communication skills;Must be proficient in the use of MS Windows/Office, including Excel and Word;Ability to work with employees, the public and county personnel at all organizational levels;Knowledge of general office policies and procedures;Good organizational skills.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; and talk and hear. The employee frequently is required to taste or smell. The employee is occasionally required to use hands to finger, handle or feel objects, tools or controls; reach with hands or arms; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and depth perception.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. The noise level in the work environment is usually moderate.
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