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Company Name : Bank of America
Location : Dallas, TX 75207
Position : Operations Representative
Job Description : Job Description:
Processes transactions in one or more of the company’s internal operations to support domestic and international consumer, commercial and wholesale bank businesses or services functions. Responsibilities may include: basic level reporting, call center support, reviewing and processing transactions for item processing, sorting using electronic or mechanical equipment, reconciling, statement rendering, MICR/image, float, lock box, remittance, ATM deposit, and performing other support operations functions as required. Maintains internal operational and financial controls and ensures they meet bank standards. Ensures quality service and effective and efficient operations support for the assigned area’s internal business partners and/or external customers/clients. Intermediate level position performs routine and various item processing functions under moderate supervision within a process that has built-in checks and balances. Decisions have some impact on internal and external customer relationship.
LOB Job Description:
Responsible for data entry of detailed payment information from remittance documents according to customer specifications. Also responsible for keying dollar amounts from legal line on check. Performs routine data entry task under close supervision. Decisions have impact on internal and external client relationships. Ability to pay close attention to detail, work with speed and accuracy under pressure of heavy workloads and deadlines. Candidate must be flexible around shift scheduling and end time and be willing to learn additional functions.
**Work Schedule**
2nd Shift – Hours are Mon-Fri 1:30pm-10pm
Required Skills:
Have 10-key by touch skills
1+ year of Data Entry experience
Be attentive to detail with focus on accuracy and efficiency
Must be able to stay beyond scheduled hours when applicable to ensure timely customer delivery
Must be able to work Overtime and Holidays when required per business needs
Operator will be required to meet established production and quality standards after initial training period
Other Qualifications:
Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
Excels in working among diverse viewpoints to determine the best path forward
Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
Commitment to challenging the status quo and promoting positive change.
Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
Job Band:
H8
Shift:
2nd shift (United States of America)
Hours Per Week:
40
Weekly Schedule:
Mon-Fri 1:30pm-10pm
Referral Bonus Amount:
0
This post is listed Under Texas jobs
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