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Full Details :
Company Name : CME Federal Credit Union
Location : Columbus, OH 43215
Position : Part Time Member Care Advocate (Call Center) 02/22
Job Description : Description:
***Potential for Retention Bonus up to $1,000***
At CME, we believe in Banking That Has Your Back. As an employer who is ranked as one of the Best Employers in Ohio and is the recipient of several Top Work Places award, we have the backs of our Associates as well! Here are just some of the benefits our Associates receive:
Strong work/life balance
4 weeks of paid time off each year
11 paid holidays every year
Pet bereavement leave
Maternity/paternity leave
401(k) match of up to 6%
Monthly incentives and annual bonus potential
And so much more!
A financial institution in central Ohio, CME Federal Credit Union was started by the local heroes of our community – City of Columbus Fire and Police Departments. We now offer financial services to everyone in Franklin County and the 7 surrounding counties and remain dedicated to serving those who serve our community! Everything we do has just one mission, to offer strong financial solutions!
. Requirements:
We are currently looking for a part time Member Care Advocate to be a financial hero to our members! This position is located in our call center in Downtown Columbus. Our hero’s mission is to . . .
Accurately performs member requests.
Uncovers and suggests financial services to meet the member’s needs.
Responsible for all electronic services including responding to e-mails, voicemail, and chat; online banking; iPay; mobile banking; and Apple Pay.
Takes initiative and finds solutions.
To complete this mission, our financial hero needs to be friendly, approachable, empathetic, and accountable with great communication skills. Our hero also needs to be both solutions and detail oriented and remain accurate while working in a fast paced environment. Being flexible and a multitasker will help our hero to be the problem solver our members need. At a minimum, our hero needs to have a high school diploma or equivalent along with at least 2 years consistent sales and/or service experience.
The Member Care Advocate is a grade 6 with a pay range of $15.24 to $22.85 per hour.
Do you have what it takes to be a financial hero?! If so, click the Apply button!
This post is listed Under Ohio jobs
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