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Company Name : Spotify
Location : New York, NY
Position : Communications Strategy and Operations Manager
Job Description : Global Affairs
PR & Communications
The Communications team supports Spotify’s growth through strategic and authentic storytelling that encourage audiences around the world. We are seeking a dynamic Strategy & Operations Manager to join our BUs + Markets Communications team to help us grow, coordinate, and drive the team.
Location
New York
Job type
Permanent
You will play an active role in crafting the stories we tell and will use broad exposure to the business paired with an agile problem-solving mindset to help us work better and faster. You will need to be familiar with Spotify business priorities and how they ladder up to company objectives, as well as how to develop understanding and connectivity within the company.
You will need to be comfortable navigating ambiguity, drafting messaging, and being the person who steps in to build clarity. Above all, your work will alter the way that the world understands and learns about Spotify’s ongoing efforts to support creators and evolve the way the world experiences audio. You will report to Spotify’s Head of Business Units and Markets Communications.
What you’ll do
Work closely with the head of the team to help optimally lead priority initiatives and define medium and long-term strategy and objectives
Project manage key initiatives that ladder up to team objectives, collaborating extensively across the business, and the world
Lead the team calendar of announcements and initiatives and facilitate regular team touchpoints, ensuring alignment and accountability
Manage the team budget, invoicing process, agency onboarding, statements of work, and contracts
Build and scale solutions, processes, and operational infrastructure that improve the way our BUs + Markets Communications team works and the overall efficiency and effectiveness of the team
Work with external partners to ensure we are clearly communicating and delivering on our plans and needs – always representing Spotify as an extraordinary media partner
Establish relationships and workflows that define how the team demonstrates data and market intelligence
Run business reviews and post-mortems as needed
Support internal communications, proactively seeking opportunities to engage employees and drafting executive communications as needed
Support global publicity activities, including planning and executing premieres, launches, and events
Coordinate team offsites/events, trainings, and celebrations (workshops, celebrations, happy hours, etc.) as needed
Who you are
You have 5+ years of experience in business operations and/or program management, direct experience in media and/or technology is strongly preferred
You are a proactive problem solver – simply put, you get things done fast and well and are a masterful prioritize
You thrive in a fast paced environment and create clarity and focus amidst chaos and ambiguity
You are the most organized person you know – if you do not find joy in logistics, this role is not for you
You are a strategic and tactical problem solver with the ability to visualize and realize intricately planned objectives
You have experience building strong relationships with external and internal partners and top notch collaborator leadership skills
You are an experienced communicator – you write good and have a curiosity about synthesizing and communicating information to different level of stakeholders
You aren’t afraid to jump in on all kinds of challenges – there is no work too big or too small
You are a team player who can work autonomously while thinking globally and executing locally
You are able to travel domestically and internationally (post-Covid)
Where you’ll be
We are a distributed workforce enabling our band members to find a work mode that is best for them!
Where in the world? For this role, it can be within the Americas region in which we have a work location.
Prefer an office to work from home instead? Not a problem! We have plenty of options for your working preferences. Find more information about our Work From Anywhere options here.
Working hours? We operate within the EST time zone for teamwork
Our global benefits
Extensive learning opportunities, through our dedicated team, GreenHouse.
Flexible share incentives letting you choose how you share in our success.
Global parental leave, six months off – fully paid – for all new parents.
All The Feels, our employee assistance program and self-care hub.
Flexible public holidays, swap days off according to your values and beliefs.
Spotify On Tour, join your colleagues on trips to industry festivals and events.
Learn about life at Spotify
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service with a community of more than 381 million users.
Global COVID and Vaccination Disclosure
Spotify is committed to safety and well-being of our employees, vendors and clients. We are following regional guidelines mandating vaccination and testing requirements, including those requiring vaccinations and testing for in-person roles and event attendance. For the US, we have mandated that all employees and contractors be fully vaccinated in order to work in our offices and externally with any third-parties. For all other locations, we strongly encourage our employees to get vaccinated and also follow local COVID and safety protocols.
This role is not eligible for hire in Colorado, USA.
This post is listed Under New York jobs
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