Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for
Full Details :
Company Name : King County
Location : Seattle, WA
Position : Customer Service Ambassador
Job Description : Summary
THIS RECRUITMENT IS FOR ONE TERM LIMITED TEMPORARY OR SPECIAL DUTY ASSIGNMENT
THIS POSITION IS CURRENTLY APPROVED FOR ONE YEAR
King County Records & Licensing Services (RALS) is looking for Customer Service Ambassadors (Customer Service Specialist II) who will provide customer service at King Street Center, serving customers who are seeking services and information. This position is responsible for providing an excellent customer experience in navigating services and help utilizing a customer queuing system for multiple public-facing services including the Assessor’s Office, Licensing, Recorder’s Office, Risk Management, Treasury and Vital Statistics.
Scope of Job Duties: To be considered for this opportunity, you must at a minimum demonstrate skill and ability to:
Provide accurate guidance to customers who are accessing County services.
Have strong comprehension and problem-solving skills with the ability to troubleshoot quickly and correct errors, be detail oriented and work with a high level of accuracy.
Assist customers with queuing system and help troubleshoot any issues.
Provide accurate information about services and information.
Direct customers to multiple public-facing services
You would be great for this role if you:
Are comfortable providing customer service in a high pace environment.
Are comfortable with change and continuous improvement in your daily work.
Are passionate about serving King County’s diverse community.
Have great communication and customer service skills.
Have patience and adaptability in handling heavy workloads and able to troubleshoot customers problems.
Is a team player and enjoys working as a team to solve problems.
Are you ready to APPLY?
The recruitment for this position is open to all applicants. A completed King County Application is required. We highly recommend that you also provide a letter of interest and resume. If you have any questions, please contact Christina Jamerson, HR Analyst, by e-mail at cjamerson@kingcounty.gov or by phone at 206-477-9561.
ADDITIONAL INFORMATION
The work week is 40 hours, typically Monday – Friday 8:00 am – 5:00 pm.
This position is overtime eligible and may be mandatory at times.
This position is represented by the Teamsters Local 117 Administrative Employees union.
By contract, this position will participate in the Western Conference of Teamsters Pension Trust (WCTPT) contributions. .50 cents per hour will be deducted from members’ hourly rate. This deduction is reflected in the rates provided on this posting.
Supplemental Information
Forbes recently named King County as one of Washington State’s best employers.
Together, with leadership and our employees, we’re changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation’s best places to live, work and play.
Guided by our “True North”, we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles-we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
COVID-19 Vaccination Requirement
King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter.
As a condition of employment, prior to a final offer of employment, you will be required to:
submit proof of vaccination, or
have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC).
The Executive Branch includes employees in the Executive branch, the Assessor’s Office, Elections, the King County Sheriff’s Office, and the Executive Office.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
This post is listed Under Washington jobs
Disclaimer : Localpublic.in works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company