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Company Name : IQPC
Location : New York, NY 10017
Position : Customer Service Associate
Job Description : Company: Worldwide Business Research (WBR)Benefits: Medical, Dental, Vision, 401kLocation: Flexible between home & our 5th Avenue New York officeType: Full-time, permanent (Monday- Friday 09.00-5:30)About the CompanyWBR is the world’s biggest large-scale conference company and part of the PLS group, one of the world’s leading providers of strategic business intelligence with 16 offices worldwide. Our conference divisions consistently out-perform their industry sector competitors on the quality of the events we produce and the relationships we nurture with both delegates and sponsors.Every year over 10,000 senior executives from Fortune 1000 companies attend over 100 annual conferences – a true “Who’s Who” of today’s corporate world. From Automotive events in Bucharest to Logistics conferences in Arizona and Finance summits in Hong Kong, WBR is dedicated to exceeding the needs of its customers around the world.In return for your commitment and drive, WBR offers industry-leading salaries plus profit share on events produced. Advancement within the organization is based on merit and not time on the job.We currently have an entry-level Customer Service position available.Objectives of the Role:Processing orders in our CRM systemSetting up monthly revenue reportsAnswering queries for our products over the phone or via emailLiaising with clients and internal departments to collect on external paymentsAssisting the marketing department with execution on marketing strategies (email and direct mail)Developing marketing partnerships with Publishers/AssociationsRequirements:Energy and confidenceA great attitude for successA strong work ethicHigh ethical standardsBasic computer knowledgePrivacy StatementWhen you apply to any vacancy with WBR, we will collect and process the personal data you provide for the purposes of processing your application. The data you provide will be used for recruitment purposes only and will be processed in accordance with the following policies. Please contact us if you require any further information. Our Privacy Policy can be found here: https://www.wbresearch.com/privacyNon-DiscriminationWBR is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.Covid-19 InformationWBR has a mandatory Covid-19 vaccination policy for all employees (excluding remote workers), subject to all legally required exemptions under law. All candidates must have received, be willing to receive, or demonstrate a legally sufficient basis for exemption from, the Covid-19 vaccination by the date of hire to be considered.Job Type: Full-timePay: $42,000.00 – $45,000.00 per yearBenefits:401(k)Dental insuranceFlexible spending accountHealth insuranceHealth savings accountPaid time offVision insuranceSchedule:8 hour shiftDay shiftMonday to FridayAbility to commute/relocate:New York, NY 10017: Reliably commute or planning to relocate before starting work (Preferred)Work Location: One location
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