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Company Name : Billu hair Care Pvt. Ltd.
Location : Jaipur, Rajasthan
Position : Customer Support Executive
Job Description : Typical duties and responsibilitiesAnswer or make calls to clients to learn about and address their needs, complaints, or other issues with products or servicesRespond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valuedEngage in active listening with callers, confirming or clarifying information and diffusing angry clients, as neededBuild lasting relationships with clients and other call center team members based on trust and reliabilityUtilize software, databases, scripts, and tools appropriatelyUnderstand and strive to meet or exceed call center metrics while providing excellent and consistent customer serviceMake sales or recommendations for products or services that may better suit client needsTake part in training and other learning opportunities to expand knowledge of the company and positionAdhere to all company policies and proceduresEducation and experienceThis position requires a high school diplomaJob Types: Full-time, Part-time, Regular / Permanent, InternshipPart-time hours: 24 per weekSalary: ₹7,500.00 – ₹20,000.00 per monthBenefits:Cell phone reimbursementCommuter assistanceFlexible schedulePaid sick timeSchedule:Day shiftEvening shiftFlexible shiftMorning shiftSupplemental Pay:Overtime payEducation:Higher Secondary(12th Pass) (Preferred)Language:Hindi (Preferred)English (Preferred)Speak with the employer+91-XXXXXXXXXX
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