Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for
Full Details :
Company Name : Rite Hire, LLC
Location : Smyrna, GA
Position : Desktop Support Specialist
Job Description : The role is responsible for first level troubleshooting and support of our clients who utilize laptops, desktops and chrome books. This dynamic role provides support both onsite as well as remotely with solutions ranging from basic troubleshooting to hardware replacements. In this role the candidate will be expected to support the hardware from in use through to the end of their lifecycle by organizing, repairing (including working with supplier for warranty repairs), deploying, and preparing for disposal when appropriate. Past experience with tracking, maintaining, and updating asset management databases will help these candidates quickly adapt to this role. Understanding of conference room and telepresence technologies as well as the equipment in these rooms are an important part of the role. An ideal candidate would have three years experience in a similar role.ResponsibilitiesPartners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements.Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements.Document and reports on work completed to ensure compliance with Company and Customer Procedures.Escalate issues in line with company processes to ensure customer demands are met and evaluate escalations and action appropriately to ensure customer demands are met.Provide customer service to internal and external customers to ensure consistent experience.Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution.Embrace and support Computacenter’s mission and core values..QualificationsEducation & Experience RequiredLegally eligible to work in the United States.A+ CertifiedCOVID Vaccine a mustSkills & CompetenciesAble to follow instructions and proceduresProven experience in IT Desktop Service environment.Uses information systems, technology functions and applications in line with IT industry standards as appropriate to the roleDemonstrates an organized approach to work.Demonstrates customer service abilitiesRoutine administrative skillsGood interpersonal skills, basic literacy and numeracy skillsDemonstrates awareness of health and safety at work.Able to meet the physical requirements of the usual and customary methods of performing the job functions, including: a variety of standing, sitting, and walking throughout the day; lifting of up to 50 pounds.Job Types: Full-time, ContractPay: $21.00 – $22.00 per hourBenefits:Health insuranceSchedule:8 hour shiftCOVID-19 considerations:Must have COVID-19 Vaccine.Education:Bachelor’s (Preferred)Experience:Windows: 3 years (Preferred)Active Directory: 3 years (Preferred)Work Location: One location
This post is listed Under Georgia jobs
Disclaimer : Localpublic.in works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company