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Company Name : Pindrop
Location : Atlanta, GA 30308
Position : Executive Assistant
Job Description : Atlanta, GA – in office
Who we are
Founded in 2011, Pindrop is the leading provider in security and identity verification/authentication, for voice. As the industry experts of vocal verification, the company’s “acoustic fingerprinting” technology enables major global banks, top-tier healthcare providers, and leading retailers etc. to detect fraudulent calls and authenticate legitimate callers, helping customers eliminate financial losses seamlessly.
Pindrop’s technology analyzes over 1,300 different features helping us identify the uniqueness of a device and the caller. Our “acoustic fingerprinting” technology integrates with companies internal systems and identifies people’s voices, locations, devices, and more. This data is added to a database for future reference to help separate legitimate callers from scammers. Pindrop’s technology creates a unique fingerprint tied to the call. This fingerprint will identify a fraudster (or legitimate customer) regardless if the voice is manipulated, the number is changed, or even if the caller is changed (as in a fraud ring or fraud call center). No other solution can do this, and the validation of customer identity is completely non-intrusive.
Today Pindrop’s core business, “Agent”, is growing at 40% YoY, while our emerging business, “IVR”, is growing 400-500%, and our rapidly emerging IoT business is showing strong early indications. Headquartered in Atlanta, GA, Pindrop has raised over $223M in capital by premier VC’s including Andreessen-Horowitz, IVP, and CapitalG.
What you’ll do
Administer and arrange calendars, travel, and expenses for all Pindrop executives with the exception of the CEO
Proactively manage meeting conflicts and solve complex scheduling issues
Partner with leaders to understand their priorities and build processes to make their organizations more effective
Plan agendas, provide high-quality meeting notes, perform action follow-ups, execute logistics for regular senior leadership meetings and off-sites
Track and help drive completion of key deliverables and follow up on outstanding items
Assist with the preparation of presentations, proposals, reports, and other business correspondence
Partner with internal and external EAs in arranging events, meetings, correspondence, etc.
Work collaboratively with CEO EA and office manager
Confirm meetings, reserve conference rooms, arrange for catering, secure travel & transportation, and other accommodations
Compile meeting materials as needed (word processing, format graphic presentations, organize, bind, etc.)
Your skill-set:
At least 5 years of experience in an administrative or executive support capacity
Extensive experience supporting executives, ideally multiple executives
Ability to manage complex tasks with little guidance
Ability to maintain a high level of confidentiality
Strong skills in Google suite, Microsoft suite
Highly organized and detail-oriented individual with initiative that anticipates needs that others may not
Exceptional proactive communication and customer service skills
Ability to work well with many different personality types with high expectations
Ability to operate in a fast paced, constantly changing environment and not get overwhelmed easily
What we offer
As a part of Pindrop, you’ll have a direct impact on our growing list of products and thus the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer:
Competitive salary
Paid Parental Leave
Company holidays
Unlimited paid time off
Remote-first culture – including monthly work from home stipends
Annual professional development and learning budget
Pick your own Apple MacBook Pro
Retirement plan with 401k match
Affordable health, vision, and dental plans for you and your family
Flex schedules
Best in class tools and tech stack
Fun activities to celebrate our accomplishments as a team
What we live by
At Pindrop, our Core Values are fundamental beliefs at the center of all we do. They are our guiding principles that dictate our actions and behaviors. Our Values are deeply embedded into our culture in big and small ways and even help us decide right from wrong when the path forward is unclear. At Pindrop, we believe in taking accountability to make decisions and act in a way that reflects who we are. We truly believe making decisions and acting with our Core Values in mind will help us to achieve our goals and keep Pindrop a great place to work:
Audaciously Innovate – We continue to change the world, and the way people safely engage and interact with technology.
Evangelical Customers for Life – We delight, inspire and empower customers from day one and for life.
Execution Excellence – We do what we say and say what we do.
Win as a Company – Every time we win, we win as a company. Every time we lose, we lose as a company.
Make a Difference – Every day we have the opportunity to make a positive impact.
Not sure if this is you?
We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.
Pindrop is an Equal Opportunity Employer
Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.
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