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Company Name : Progressive Leasing
Location : Brooklyn, NY
Position : Field Driver – Customer Assistance Representative – $21/Hour + Bonus!
Job Description : Job Description: Progressive Leasing is looking for Field Driver – Customer Assistance Representatives in Brooklyn, NY. This position is perfect for those who enjoy providing superb customer assistance in person and are looking for a job that doesn’t require sitting at a desk all day. This role is pivotal in the support of our Operations Recovery team, by ensuring a timely pick-up of returned merchandise from customers, as well as collecting on past-due accounts. In this role you will have an opportunity to provide a world-class customer experience.___This role requires daily travel and in-person visits to customer residences._***THE DETAILS*Full Time Positions AvailableMust be able to work a flexible schedule:2 days/week 7:30 AM – 4:00 PM, 3 days/week 11:30 AM – 8:00 PMRotating Saturdays, 7:30 AM – 11:30 AMSundays and Company Observed Holidays off!***COMPETITIVE COMPENSATION + MONTHLY BONUS*How it works:Base pay $21/hourAdditional $2/hour for the first 60 days guaranteed training bonusPerformance-based bonus paid monthly after trainingAverage monthly bonus of $5/hourEarn up to $15/hour in bonus on top of your hourly rate based on your performance!$1,000 Sign-On Bonus After 90 Days***ESSENTIAL FUNCTIONS*Engage with customers at their residence to discuss past-due accounts and/or recover merchandiseUtilize company issued iPad, iPhone, and Door Knocking device app to ensure frequent communication with customers and teamRoutinely lift, load and unload merchandise using a company provided vehicle and dollySecure and protect heavy merchandise during loading, transporting and unloading at regional Hub centersMust be able to work in inclement weather conditions (rain, snow, heat, etc.)Learn and apply new information and methods to work in assigned areaAdhere to all quality and safety guidelinesAdhere to company Core Values and follow standard operating proceduresPerform other related duties as neededREQUIRED QUALIFICATIONSBilingual (English/Spanish Fluency) a plusHigh School Diploma or GED requiredMust be at least 21 years old, with a valid state driver’s license; in order to operate a CMV for interstate transportationMust meet our driver qualification requirements which includes a satisfactory Motor Vehicle Record (driving record)Prior experience in customer service or sales strongly preferredMust maintain a professional appearanceSuperb interpersonal, written and verbal communication skillsPrevious warehouse, delivery and/or driver experience preferredAble to regularly lift 50-75 lbs. without assistance or push and pull up to 100 lbs. occasionally, using a dolly and other safety equipmentPer guidelines issued by the State of New York a full attestation to receiving the full Covid-19 vaccination is required as a condition of employmentExperience handling money is preferredPrevious lease-to-own (LTO) experience strongly preferredWHAT WE OFFERFull Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental LeaveCompany Matched 401kPaid Time Off + Paid Holidays + Paid Volunteer TimeDiversity Alliance Resource GroupsEmployee Stock Purchase ProgramTuition ReimbursementCharitable Gift MatchingJob Required Equipment & Services Will Be ProvidedWHO WE AREProgressive Leasing (NYSE: PRG) is the largest and longest-tenured virtual lease-to-own provider in the United States. The Company’s mission is to provide simple and affordable purchase options for credit challenged consumers. Over the last 20+ years, Progressive Leasing’s alternative lease-purchase options have helped millions of customers with less than perfect credit acquire needed items with ease. Progressive partners with 30,000 retail stores, helping to drive increased revenue and improve customer satisfaction. Learn more at ProgLeasing.com.___Progressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business._Job Type: Full-timePay: $21.00 per hour
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