Mail Clerk – Sorter and Operators Job Vacancy in KBR Glendale, AZ 85308 – Latest Jobs in Glendale, AZ 85308
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Company Name : KBR
Location : Glendale, AZ 85308
Position : Mail Clerk – Sorter and Operators
Job Description : KBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, intelligence community, NASA and other federal agencies. KBR’s areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity.Speaks clearly, distinctly, and with a friendly, courteous tone. Uses listening skills to put callers at ease and obtains accurate, complete information. Answers incoming calls and directs them to the correct department through the telephone console / PBX.Takes and distributes messages for employees – departments as required.DUTIES AND RESPONSIBILITES:Answers incoming calls.Directs call to departments through the switchboard or PBX system.Places outgoing calls.Receives messages and deliver the same to the guest.Logs all wake-up call requests and performs wake-up call services.Provides information about hotel services to guests.Understand the telephone operator board or PBX switchboard operations.Provides paging services for hotel guests and employees.Knows what action to take when an emergency call is required.Monitors automated systems including fire alarms and telephone equipment when engineering and maintenance department is closed.Assists in reporting telephone equipment or service complaints and problems.Trains or assists wit training new telephone operators in performance of job duties.To be fully aware of and adhere of health and safety, fire and bomb threat procedures.Multitasking abilities will always come in handy, because a switchboard operator may be asked to do other jobs as well.Must be polite and courteous while answering the phone.Open and close telephone functionality on the hotel front office software.Keep records of calls placed and received by all departments and recording the call charges.Setup conference calls in different locations and time zones. Update directory information on the front office software.Provide relay service for hearing-impaired guests. Following telephone etiquette.Job Type: Full-timePay: $15.00 – $20.00 per hourBenefits:401(k)Dental insuranceHealth insurancePaid time offVision insuranceSchedule:8 hour shiftMonday to FridayEducation:High school or equivalent (Preferred)Experience:call management: 1 year (Preferred)Customer service: 1 year (Preferred)Work Location: One location
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